Member Testimonials
Friendly staff, clean facility and great variety of work out machines and class offerings.
A wellness win-win!
Pickle ball and customer service.
I Love the Y. It is a great place for Seniors to meet and become friends. Not only do you have great exercise classes, but you give us a place to sit and talk; to create a community. This is very important for Seniors who live alone. We constantly remark about what a great place this Y is compared to other ones that don't foster fellowship. Your employees are wonderful and friendly. Keep up the good work!
I like the very friendly atmosphere created by the employees. The hours of operation are very good for providing members an opportunity to access the facility at a time convenient for them.
There is also a wide variety and abundance of equipment so that everyone can easily find a free piece of equipment to use. There are also a variety of classes in which members can participate.
In summary, it's a wonderful facility from the staff to the variety of equipment and classes.
Friendly staff! Great equipment!
Friendly staff.
Just beginning... check with me again in about 6 months
A very family oriented vibe from staff. I enjoy the smiles entering and existing which makes for a complete workout.
Nice facilities, not too crowded.
You do fix the hot/cold water controls in the men’s showers, they are reversed.
Also, I was on a treadmill upstairs, I hit stop, the treadmill stopped, and I was standing on it looking the other way and the treadmill restarted, I almost fell off.
Nonetheless, this is my new favorite YMCA!!!
Friendly staff willing to help when asked.
The staff is excellent - knowledgeable and friendly but more than that they really seem to care about the members. The variety of programs has something for everyone.
People are very helpful and friendly.
The YMCA in Williamsburg is a special place, well-run, clean, and staffed by friendly and dedicated assistants. Thanks, and keep up the good work and have a nice holiday season.
Love the people the atmosphere the all over environment of the Y you get to meet and enjoy during exercise and making new friends and the staff is great so glad l joined even when l feel bad going there helps so much.
The great classes, great instructors and great friendships you have.
Front desk folks very friendly and helpful.
I like the wide open space and windows in the workout area
Everyone is so kind, from the front desk help to the attendants in the gym. The lifeguards are responsive and professional. The entire place is clean and very well maintained. There is no abusive language, it’s always brimming with happy people..I am very impressed,
Friendly, clean, helpful staff
Everyone so helpful and friendly! John has been so helpful with my work out, he introduced me to the stair master! Made a huge difference in my work out!! I really appreciate it!!
It's the only fitness center in the area.
Youth sports (soccer, volleyball.)
I like the friendliness, the multipurpose exercise area (past the weights); the weight-training room with barbells, dumbbells, and machines; the group classes, especially dance classes, fit yoga, and Les Mills classes (Body Pump and Core); and the family locker area. I like the swimming pool, too, but I rarely find time to use it.
Clean and neat. Membership includes all classes.
Best YMCA ever!
Atmosphere and equipment
Friendly members. Staff is responsive. Equipment is mostly good (Spin bikes need improvement - decisions on bike purchases should include input from experienced spinners!)
The teacher was great with my kids!
Friendly assistance
Probably, most importantly, is the Smithfield Y is nearby to home. The Luter Y is clean and staff are very friendly and helpful. The Luter Y has a volunteer “Katy” who is just lovely! She always has a happy smile to greet you, she notices if you haven’t been around in awhile, she’s beyond helpful and oh so pleasant! What a lovely lady she is! Katy also offered to walk me to my car with her umbrella on a day it started storming terribly right when I was leaving. I mean, who does this? ! ? But it was her concern I would get soaked. Of course I was pretty drenched from my workout, so I declined, on top of why should she get wet just to help me. But I had to mention this and I did to the manager the following day. It’s called going above your duties and I had to commend her! I’ve referred my neighbors as well to the Y, because it’s a great place to workout! My hubs loves the pool as well! I appreciate all the staff who really try to make you happy using the facilities and get the most out of your experience. The Luter Y is definitely different than other gyms and the reason why I and my husband use it. Thank you all for what you do.
Staff and members are friendly and helpful. We are like a YMCA family.
Welcoming to all ages and abilities.