Member Testimonials
The cleanliness and location of the facility. Customer Service and water tabatta! Tara is phenomenal!
It’s friendly and supportive
Very clean environment. Plenty of equipment to use, and many activities that you can join 😀
I like the water aerobic classes.
Everything especially the line dancing
My husband has Parkinson's Disease and we have been there for the PD Strong class. Everyone in the class has been super nice and helpful. He is really enjoying going to the class.
Everything
1. Facility is clean
2. Exercise equipment is ample and well organized.
3. Staff if pleasant and helpful
4. Location is convenient - less than 15 minute drive.
5. Membership fee is reasonable
6. Operating hours fit my schedule. I like to do an early workout.
I'd like for the 2 recumbent cycles that have been broken for 2 weeks to finally get repaired....
Great staff, great classes, great atmosphere. Diverse, welcoming, friendly.
It’s friendly and encouraging environment and staff
The camaraderie.
I like the open air the Hampton facility offers when working out. Generally, the equipment is in good condition, not overcrowded, and clean.
Safe and secure
The place is always clean. Staff very friendly
Been using this facility for years. Its been a great place to stay in shape.
Positive encouragement from sweet people.
Friendly atmosphere. Caring people
We love Y!!
The reception staff are friendly and welcoming.
I also wanted to take a moment to share additional feedback. Everyone who has encountered Kelly has mentioned the same thing she truly is the full package. She consistently demonstrates strong leadership qualities and is an active, visible part of the Luter YMCA community.
You can often find her walking through the hallways, checking in on members and staff, making sure everyone feels seen and supported. Even during her personal time, she remains present—you might see her in the wellness center getting her workout in, which speaks volumes about her commitment to both her role and the community she serves. She is a great role model for her staff and members alike.
Her dedication to her work and to the Luter YMCA does not go unnoticed. As both a member and a parent of a swim team participant, I feel confident that any concerns I may have are on her radar. She is intentional about dedicating her time to resolving issues and setting clear, tangible expectations for resolutions and repairs.
Silver Sneakers and not feeling out of place
The staff they are wonderful very helpful and very friendly
At the time of day I go it usually isn’t very crowded. I like the variety of machines available.
Great staff, not too crowded and a great setting for working out
I use the treadmill and weight machines and sometimes the pool and whirlpool. I am satisfied with the number and types of weight machines but not with the wait because people stay on the machines during their rest periods.
I like the cleanliness , the staff and the atmosphere
Nice easy in and easy out in any part of the facility, friendly staff always eager to be helpful. And soon going to 24 hr access! Not sure I'll utilize that but others will and I imagine that it'll free up space on machines etc during the day...
It's always a joy going to this Y. Sauna is usually very nice temperature. The whirlpool was a bit cooler the day I went but nonetheless very good experience as usual
I have always come to a clean and maintained locker room and gym. The front desk always greets me and they are hospitable. My last experience was very pleasant and I was helped with my questions. I like the common area where I can sit with my granddaughter if I am waiting for another family member to be done with their workout.