Customer Testimonials
Like the way it works!!!
Our whole experience with Arrow Lift from beginning to end was great. From our salesman Chuck to the installer, we always felt like we were getting a good deal and a good product.
Having a quality lift like this makes it able for us to live in our home. We will always be grateful
Good quality.
Reliable products, and they remind us when maintenance needs to be done.
Thank you.
IBEW Local 1426
Have always been prompt, knowledgeable and courteous.
Good service and it is easy to operate. No problem in almost 10 years.
We have 2 of the stair steppers, living room to the basement, and garage to the basement. The representative was on time, cleaned and checked out both units. Some of the carpet on the stair stepper was loose and lifted up, but when he left, it was all fixed like new. Completely satisfied with the quality of work.
Great service
The chair/stair lift makes life so much safer and easier. We are very happy with the service.
They know their business and do an excellent job and in a timely fashion
Called and you where here and fix it nice job.
Serviceman is prompt, efficient, tidy & professional. Answers any questions clearly.
This is the only lift we have ever had so I can only answer for that product. The maintenance fellows with whom I have had contact have all been great! They perform their work without bothering anyone and do it competently. Thanks for keeping our lift going up and down!!
Very Professional and informed.
When I decided I needed and wanted a stair lift, I opted for Arrow Lift, Duluth, MN, because of their proximity to my home. Then I read the reviews of as many stairlift companies as I could find on the Internet, and I realized I'd made the right choice. When I called Arrow Life, a sales representative came to my home the next day, measured my stairway and explained my options. Then I made my choice and paid my deposit. Several hours later I received a phone call from a technician asking if he could install it the next day. My Sienna 600 has worked flawlessly for 3 years. I do have and pay for a service contract and have had annual maintenance service calls. I have osteoarthritis that makes stair climbing both perilous and painful, so a stairlift is a lifesaver for me, since my wife and I use both levels of our home daily.
Very friendly, very fast.
Always very courteous and they keep us well informed when working at our location.
I like that I can call and get service when I need it. The service people have been very helpful and answered all questions that we had. It’s nice that they do checks so things get checked before they break down.
Excellent employees both sales and installer.
Technician is so helpful, conscientious & courteous. Also he is very knowledgeable of our system.
Service people are very professional and prompt when scheduled. Communication was also very good, scheduler kept me updated and informed of any changes.
Great Service! Have really had no major problems with my chair lift. I love it! had fallen down the basement steps too many times!
Professional service !
After many years of use by my husband first and after his passing by me after a stroke, I highly recommend the equipment and efficient service.
Great company, good install and knowledgeable staff with excellent service.
Reliable, professional, courteous!
Chuck was very professional and personable. All promisis were kept. Excellent all around, everyone there.
It’s an easy, very helpful product and the installer was so kind and showed me how to use the stair lift and made sure I was comfortable with it before he left.
We have a issue but it is being taken care of
Arrow Lift always comes through to service my stairlift. If i have concerns about issues they are very professional and explains things that need to be done. Highly recommend them..