Customer Testimonials
please send this to me after the parts are installed. Thanks,
Name removed
Hillside United Methodist Church
1801 Piedmont Ave
Duluth MN 55811
Service is fast and friendly. Chair lift works well for my mother, who can’t walk up and down the stairs.
Local business with English speaking personnel
Easy to reach
Service was as promised
I have had no experience with other stairlift services, so I cannot do any comparisons. All I can say is that Arrow Lift and Stannah brand stairlift have been flawless for us the past 4 years. When I decided to purchase a stairlift, I called Arrow lift and a sales representative came to our home the next day, measured our stairway, submitted a proposal which seemed reasonable to me, so I closed the deal. The stairlift was installed the following day and has worked flawlessly ever since.
Customer support was great, the install was fast and and the help was knowledgeable and friendly
Installer Mike was excellent. He explained the use and care of the lift and options available. He was careful and thorough and didn't leave any mess.
We are very satisfied with all aspects of the process and are happy to be using it.
How easy-to-use. I've been up and down more in one day than previously in a month. Best $ I've spent since my new teeth.
From the first phone call I made I felt well taken care of. The person answering the phone was very helpful and friendly. The salesman, Chuck, was a very nice man he was informative and did not push. He explained the options and did not push. The service personnel installed and serviced our chair promptly and quickly. There was never a bad vibe from all we came in contact with. This is a great company to deal with
Always polite and efficent.
Good service
Jake does such a good job servicing our elevator & he goes above & beyond in putting everything back in place before he leaves. 😊
friendly, knowledgeable, and on time
I don't have to remember about periodic checkup for my lift you contact me.
Great chair and great service. Repair very nice too.
Service and friendliness
The installation crew was very professional and completed the work with no surprises.
Elevator operation is very good. It has been a lifesaver!
Very prompt and easy to get service appointments
Love my lift. Right now I don’t know anything me else who needs one but if that would occur I certainly would recommend Arrow Lift.
Very good products the installers know what they are doing and do a very good job
The tech are good and solve any problems we have. It is sometimes hard to reach a person on the phone to ask questions or schedule appointments. I doubt if we would look elsewhere if our left needed to be replaced.
Your customer service people and technicians are fantastic.
Chuck the representative was amazing. He listened to our situation and was able to get everything taken care of so we could get the lift installed for my mom. The technician that did the installation was very professional and very thorough. This company is amazing. I wouldn't go anywhere else. Plus they are local to out area! Thank you arrow lift for making it possible for my mom to stay home. 😀
It has been very reliable
The service tech was very timely, friendly and did an excellent job. He was very helpful and explained everything he did in detail. Awesome job.
Products are sturdy and well made and service is always timely and friendly
Quick and efficient. I needed a lift installed unexpectedly when I fell and broke my hip. Arrow lift had a representative out the next day to give us an estimate. It was installed within a week in time for me when I returned home. Now I’m able to have access to my entire home.
I’m in the construction business, commercial and high end homes. Most of the buildings have elevators. Deal with lots of different companies from foundation to finish. Having to deal with Arrowlift from idea to finish product, was really great and I believe that I ended up with finish elevator better than the ones I deal with in the business. Great product and design, you were really great to work with. Other outfits, not so much.
The technician is very knowledgeable, qualified and courteous.
Friendly informational sales person cast instillation chairlift is everything they said it would be
Prompt and very nice and friendly staff