UpperMidwest2

Customer Testimonials

Report a concern   April 20, 2023 — Rated 10 out of 10 by K.J.M. Arrow Lift
What do you like about our products and services?

Excellent Service

Report a concern   April 20, 2023 — Rated 10 out of 10 by M.F. Arrow Lift
What do you like about our products and services?

Chia is an excellent technician; personable and knowledgable.

Report a concern   April 20, 2023 — Rated 9 out of 10 by D.K. Arrow Lift
What do you like about our products and services?

service was great. price was high

Report a concern   April 15, 2023 — Rated 10 out of 10 by R.R. Arrow Lift
What do you like about our products and services?

The Stannah lift seems solid and is compact.

The installation is well done and my installer really made an effort to route wiring in a an esthetic way. It took extra effort but looks great and is secure.

Your people are all helpful and skilled.

You did everything you promised on time and well.

I am a high risk person taking a cancer drug and your installer wore a mask and distanced from me - was seriously conscientious about it . A genuinely nice person.

Report a concern   April 13, 2023 — Rated 10 out of 10 by J.K.W. Arrow Lift
What do you like about our products and services?

Technician was on time and did a great job.
Office is easy to work with.

Report a concern   April 13, 2023 — Rated 10 out of 10 by Robert Dufresne Arrow Lift
What do you like about our products and services?

Hunter did a great job. He walked me through everything he was planning on doing. He was respectful of our home and careful he wasn’t going to harm or damage anything else.

He went through all the works of stair liftwith me before he left.

Report a concern   April 12, 2023 — Rated 10 out of 10 by Janet Johnson Arrow Lift
What do you like about our products and services?

I’m pleased with my stairlift. Charlie and Jeremiah were pleasant and did well both with the sales and installation. I was able to get what I wanted and needed.

Report a concern   April 6, 2023 — Rated 10 out of 10 by C.W. Arrow Lift
What do you like about our products and services?

the Arrow Lift staff are friendly, accommodating and easy to work with.

Report a concern   April 4, 2023 — Rated 10 out of 10 by Mary Tan Arrow Lift
What do you like about our products and services?

Great service and high quality product

Report a concern   March 23, 2023 — Rated 10 out of 10 by J.A. Arrow Lift
What do you like about our products and services?

The tech was very kind and courteous. Very GOOD at his job!

Report a concern   March 23, 2023 — Rated 10 out of 10 by P.M. Arrow Lift
What do you like about our products and services?

We are very happy with our Arrow Lift so far. My husband and I are both in our 80's and have problems with walking and using steps. Our laundry room is downstairs and now we can go up and down the stairs without worrying about falling. The installer was very prompt and did a good job. and was very respectful. We are glad we called Arrow.

Report a concern   March 15, 2023 — Rated 10 out of 10 by A.P.Z. Arrow Lift
What do you like about our products and services?

Very nice people

Report a concern   March 9, 2023 — Rated 10 out of 10 by P.M. Arrow Lift
What do you like about our products and services?

Excellent customer service for sales, installation and maintenance.

Report a concern   March 9, 2023 — Rated 10 out of 10 by M.R. Arrow Lift
What do you like about our products and services?

Very user friendly

Report a concern   March 8, 2023 — Rated 9 out of 10 by J.W. Arrow Lift
What do you like about our products and services?

Great sales people who can ascertain your needs. Cost is within guidelines. Yet, yearly maintenance contracts outrageously pricey! Feel ripped off.

Report a concern   March 8, 2023 — Rated 10 out of 10 by K.E. Arrow Lift
What do you like about our products and services?

Very nice person who serviced my lift

Report a concern   March 2, 2023 — Rated 10 out of 10 by Z.K. Arrow Lift
What do you like about our products and services?

As always, the tech showed up on time, knew right what he had to do, and wasted no time to do it. Very pleased.

Report a concern   March 1, 2023 — Rated 10 out of 10 by D.S. Arrow Lift
What do you like about our products and services?

You guys are responsive.

Report a concern   February 26, 2023 — Rated 10 out of 10 by Donald Enerson Arrow Lift
What do you like about our products and services?

I have had my stair lift since September 2018 and love it. I have recommended Arrow Lift to several friends.

Report a concern   February 23, 2023 — Rated 10 out of 10 by D.C. Arrow Lift
What do you like about our products and services?

Charlie was very good and patient to work with us.
The lift is working great and those in need of its use are happy.

Report a concern   February 22, 2023 — Rated 10 out of 10 by D.B. Arrow Lift
What do you like about our products and services?

Speed of installation- your price was higher and you need to come up with a buyback plan. If time of install wasn’t so critical, I woul have went with Lifeway for half the cost

Report a concern   February 15, 2023 — Rated 10 out of 10 by M.P. Arrow Lift
What do you like about our products and services?

Can't climb stairs anymore. This is a leg saver!

Report a concern   February 8, 2023 — Rated 10 out of 10 by Jane Nienaber Arrow Lift
What do you like about our products and services?

I found out about the Stannah chair lift by word of mouth from a couple back in my home town.
They had theirs for about 15 years and loved it. They had no issues with it. I called the number on line for the Stannah chair lift and a representative called me back promptly and offered an in home visit within the next 48 hours. Charlie Babcock, Arrow Lift sales representative, Blaine, MN came to our home over an hour away Sartell, MN in October 2022 and presented the Stannah 600 Siena chair lift model he felt would be the right chair lift for our stairway. He did not pressure us into a sale. Think about and contact me. I called Charlie Babcock in January 2023 and asked if we could come to the main office to trial them before purchasing. He thoroughly explained the operation of the Stannah 600 Siena chair lift and allowed me to ride it and feel comfortable before making my decision. His price offer did not change. Two Professional Tech specialists were able to install it into our home one week later. We are so pleased with it and how it fits our home. We love it. I am so happy it is not made in China, but a family owned business in the UK. A very reputable company.

Report a concern   February 6, 2023 — Rated 10 out of 10 by Madonna Hostetter Arrow Lift
What do you like about our products and services?

The young man that serviced the elevator was very competent. He was very informative and helpful. He was friendly as well.

Report a concern   February 3, 2023 — Rated 9 out of 10 by M.W. Arrow Lift
What do you like about our products and services?

Beauty
Quality
Dependability — in product and in service

Report a concern   February 2, 2023 — Rated 10 out of 10 by G.C. Arrow Lift
What do you like about our products and services?

Polite, respectful & professional

Report a concern   February 1, 2023 — Rated 10 out of 10 by S.K.E. Arrow Lift
What do you like about our products and services?

Reliability
Friendliness

Report a concern   January 26, 2023 — Rated 10 out of 10 by Eleanor Frazier Arrow Lift
What do you like about our products and services?

Dependable stair lift has served us well. Purchased for my husband’s use. He passed in July but having the stair lift will make it easier to stay in my house when I can no longer navigate the stairs.

Report a concern   January 26, 2023 — Rated 10 out of 10 by M.S. Arrow Lift
What do you like about our products and services?

The product is excellent and the support is superb

Report a concern   January 25, 2023 — Rated 10 out of 10 by C.G. Arrow Lift
What do you like about our products and services?

Efficient installation and servicing.


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