Customer Testimonials
Chia is an excellent technician; personable and knowledgable.
service was great. price was high
The Stannah lift seems solid and is compact.
The installation is well done and my installer really made an effort to route wiring in a an esthetic way. It took extra effort but looks great and is secure.
Your people are all helpful and skilled.
You did everything you promised on time and well.
I am a high risk person taking a cancer drug and your installer wore a mask and distanced from me - was seriously conscientious about it . A genuinely nice person.
Technician was on time and did a great job.
Office is easy to work with.
Hunter did a great job. He walked me through everything he was planning on doing. He was respectful of our home and careful he wasn’t going to harm or damage anything else.
He went through all the works of stair liftwith me before he left.
I’m pleased with my stairlift. Charlie and Jeremiah were pleasant and did well both with the sales and installation. I was able to get what I wanted and needed.
the Arrow Lift staff are friendly, accommodating and easy to work with.
Great service and high quality product
The tech was very kind and courteous. Very GOOD at his job!
We are very happy with our Arrow Lift so far. My husband and I are both in our 80's and have problems with walking and using steps. Our laundry room is downstairs and now we can go up and down the stairs without worrying about falling. The installer was very prompt and did a good job. and was very respectful. We are glad we called Arrow.
Very nice people
Excellent customer service for sales, installation and maintenance.
Very user friendly
Great sales people who can ascertain your needs. Cost is within guidelines. Yet, yearly maintenance contracts outrageously pricey! Feel ripped off.
Very nice person who serviced my lift
As always, the tech showed up on time, knew right what he had to do, and wasted no time to do it. Very pleased.
You guys are responsive.
I have had my stair lift since September 2018 and love it. I have recommended Arrow Lift to several friends.
Charlie was very good and patient to work with us.
The lift is working great and those in need of its use are happy.
Speed of installation- your price was higher and you need to come up with a buyback plan. If time of install wasn’t so critical, I woul have went with Lifeway for half the cost
Can't climb stairs anymore. This is a leg saver!
I found out about the Stannah chair lift by word of mouth from a couple back in my home town.
They had theirs for about 15 years and loved it. They had no issues with it. I called the number on line for the Stannah chair lift and a representative called me back promptly and offered an in home visit within the next 48 hours. Charlie Babcock, Arrow Lift sales representative, Blaine, MN came to our home over an hour away Sartell, MN in October 2022 and presented the Stannah 600 Siena chair lift model he felt would be the right chair lift for our stairway. He did not pressure us into a sale. Think about and contact me. I called Charlie Babcock in January 2023 and asked if we could come to the main office to trial them before purchasing. He thoroughly explained the operation of the Stannah 600 Siena chair lift and allowed me to ride it and feel comfortable before making my decision. His price offer did not change. Two Professional Tech specialists were able to install it into our home one week later. We are so pleased with it and how it fits our home. We love it. I am so happy it is not made in China, but a family owned business in the UK. A very reputable company.
The young man that serviced the elevator was very competent. He was very informative and helpful. He was friendly as well.
Beauty
Quality
Dependability — in product and in service
Polite, respectful & professional
Reliability
Friendliness
Dependable stair lift has served us well. Purchased for my husband’s use. He passed in July but having the stair lift will make it easier to stay in my house when I can no longer navigate the stairs.
The product is excellent and the support is superb
Efficient installation and servicing.
Excellent Service