Customer Testimonials
You are always courteous and prompt and efficient in fixing whatever problem we have and proactively servicing your equipment.
Local company, showroom available. Easy to work with.
Product---wonderful stair lift,so easy to use, very quiet, looks very nice. Now we have our house on one floor and we will be staying in our house a long time because we don't have to climb stairs anymore. Service --- Mark (sales person) was very understanding, knew what I wanted and made it happen, I didn't have to wait very long, less than a week and it was installed. The installer was very neat,not a piece of paper left behind, made sure we had no questions before he left. Installation is very neat a very nice looking lift. Thank you Arrow Lift.
The service department is great to work with.
They work mostly. We’ve had a few hiccups with our system, but the costumer service has been wonderful and is why I would recommend you
I've been very satisfied with the chair lift & love how you remind me to get it serviced.
Quality of product and support provided
They were very professional on installation and on time. The unit is very quiet and easy to understand controls, my wife loves it
Very friendly people know what they are doing we have not had ours very long but so far so good we really like it so far!
We love our stair lift! We have had it only 1 week but don't know what we would do without it! The salesman, Mark was very nice and really knew about the product he was selling. The installer, Trevor was the best! He knew what he was doing and did a great job on the installation. He was done in about 3 1/2 hours and we are very happy with it. Your competitor did NOT have good reviews - or a showroom to look at the product. We had talked about getting a stair lift for quite some time and finally have the best one! Now it is not a "chore" to go up & down the basement stairs. We will recommend you to any one looking for a stair lift.
GREAT JOB!
Louis & Name removed
We just wanted to express how much we appreciated the professionalsm of our salesperson Mark. He answered all of our questions and couldn't have been nicer.
We didn't feel at all pressured. We also appreciated the competence of our wonderful installer Mark. He was so polite and totally knew what he was doing.
Having your company local really added to the speed of the installation. We had an almost emergency need, and you filled it more quickly than we thought possible. Thanks to all of you!!
You make sure our elevator is always running smoothly, and the service people are very nice! Love the service contract!
Great customer service.
Knowledgeable service Technicians
Everyone I dealt with was very knowledgeable and understanding all of the issues that we had and they overcome them all
Your serviceman performed warranty service recently and really got the unit to stop thumping and squeaking. The fellow who came last year to remove the motorized rail and make the rail straight to the bottom also did excellent work and showed us some options that we did not know existed. The service to date has been very good.
Professional service stsff
It works.
They take care of everything.
Prompt scheduling, and the regular servicing gives me an elevator that works 100% of the time.
Service is very good and professional. My only issue is that Arrow Lift never calls me, or reminds me by email, to schedule a maintenance appointment even though I have a contract. I have to take the initiative or I don't get the service I have paid for. This has been a long term issue that I have commented on for years.
The elevator is performing beautifully. The scheduled service service was very impressive. It made me proud to be an Arrow Lift owner.
Ppromptness and ability to solve issues to keep the elevator and stair lift operative.
Service Technician was pleasant and did his job in nicely. Both chairs were cleaned and lubricated.
Josh Navarro did a superb job on installing the stairlift. And I very much like the top-of-the-line Bruno stairlift (but not their economy models).
Very reliable and experienced. We are very satisfied customers.
The lift chairs are great. Your service personnel do a good job, but your billing
is unsatisfactory. I paid the technician in full, but I was billed by your Duluth
office.
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Service is friendly and professional.
Sales service representative Mark was very good and answered all my questions. Service Tech was polite and helpful. Service was great equipment works as expected.
The chairs are perfect. I rely on them a lot and they never disappoint me. Great lifts and a great support group. Extremely pleased!
Our lift is very quite. The staff was very professional, curtious, very skilled. The technician had our stairlift installed and operating in very little time and went through all the ways to operate. Overall the process was very easy and trouble free from the initial visit where measurements were taken to the installation. I would highly recommend Arrow Lift to anyone who would be in a need for mobility up and down stairs.
We are very happy with the excellent quality of the services of Arrow Lift.