Customer Testimonials
Good product,works great.Nice s😊ervice guy.
Without your products and services my wife and I would not have been able to remain in our home.
Very timely and respectful service members
Very helpful and kind, responds to my questions quickly. Love the chair lift and the service guys that come out and maintain it.
The tech that came was good & professional.
Prompt reliable service
Employees are polite and helpful on the phone and in person. The product has been dependable for over 15 years now and made a significant contribution to my family's quality of life.
My stair lift works well, is easy to use, and gets service when needed.
Reasonably priced, reliable
I feel the technician knows what he is doing
Mom loves it, without it she would have had to go to a nursing home
Only have used about ten times . all was great.
QUICK SERVICE ,POLITE TECHS,EQUIPMENT WORKS AS IT SHOULD
my stair lift is a life saver!
All personnel at Arrow Lift have been very professional and courteous. The safety factors are very important to us to be able to stay in our home
Works well. Professional sales and install experience.
Quick response to troubles.
Quick response when service was needed
Good service, honest assestments, in and out quickly
The man who came ro service the lift chair was very thorough. Polite
roe
I can depend on the chair lift to work!!
Service techs are pleasant, punctual, professional, and know what they are doing.
Great product and wonderful installer. Will help me to navigate my 16 basement stairs due to my MS.
I appreciate that the young man who came to check our chairs arrived on time. He followed all the protocol necessary in these difficult times. He was also very polite and respectful. The chairs have been working beautifully. They are so helpful and beneficial to my getting around.
THANK YOU, THANK YOU!!
I like your product and service. I have one big request. Since I have a contract that is paid, I believe you should call me to schedule the semi annual service. No one from Arrow calls me. If I don't keep tract of when the service is due, it does not get done. This has happened for years. Most business notify someone under contract that service is due.
Very Efficient and patient with all of my questions.
Works great
Our service representative is always very friendly. Ben Pritt is very knowledgeable, and does the service work very well. He was a little late this last time, and had some issues with his phone, so couldn't call, which was not a problem on that day.
The service was prompt and professional. They solved the problem and performed the maintenance. The issue was with our builder not framing correctly and it tripped a sensor. The lift didn’t need anything but maintenance.
That could be added to the trouble shooting guide.