Customer Testimonials
Very knowledgeable and friendly service. Relatively easy to contact which always makes things nice, especially when there is a problem. Jessica is terrific and very friendly on the phone and is also committed to getting an answer to a problem and getting back to you with information about a time that a service technician would be there. Last but not least, Chia is a fantastic tech and is extremely friendly and outgoing to make the customer satisfied with his expertise.
Charlie was very nice to deal with you. Folks are honest and put in a very good product for a significant price but well worth it. Thank you.
Makes it possible for us to remain in our home
Reminders of service times.
Nice service technicians.
Products built well. Didn't care for some bump sounds. But the workers told us louder bump was spliced and can't smooth it. Also, that the -2- was good because sandpaper does some cleaning.
The installers were excellent workers and worked hard the whole time.
You are polite
It is easy to learn how to operate it.
Quick, professional, empathetic service
Responding phone calls quickly and efficient maintenance.
Arrow Lift sells an outstanding product. The sales rep was very knowledgeable about the stair lift, its accessories, options, features and installation. Scheduling was easy and communication was outstanding. The installer was very good at what he does. You could tell he is very well trained, smart and confident. Everything was explained very well before, during and after the install. The end product looks and functions awesome.
First name removed K
Blaine, Minnesota
So far it's working no problems
Professional, Experienced, affordable and great customer service
it works
Very good service. Knowledgeable reps. Great installers
Prompt, professional ,polite people work for this company. Would that I could say that about others.
The product is good and the service is timely and reliable.
Wonderful
Great sales rep - went over all options. Great installer. Professional and informative. Overall the experience was first rate
I am very happy with my stairlift . Service person - Will _ was very nice.
Hunter was out recently and he did an excellent job. He was thorough, friendly and communicative. He summarized what he did for us before he left. He is a very valuable employee!
We've had the stair lift for a long time. Arrow Lift installed it and has maintained it throughout. Whenever there was an issue with it, which was rare, they have been responsive and resolved it in a professional manner.
Technicians are knowledgeable, courteous and willing to listen.
Schedulers work with customers in arranging service.
Pricing is reasonable.
Our stairlift for my husband has been fantastic!! So glad we put it in! And the service call we last had was great! The guy did a great job checking it and cleaning the stair lift and he was very friendly and everyone I speak to is very friendly!
The stair lift is an ingenious piece of equipment. They should be built into all new homes.
Excellent work and great results!!!
The installer was very friendly and knew what he was doing. The unit was installed perfectly with no flaws. I would recommend this installer and your stairway equipment to anyone looking for a great product.
Your company is very easy to work with. I especially like the phone calls beforehand requesting a date/time for service.
Great for moving myself and my kids up the stairs without strain on my body. Great for people in our house with limited mobility too.
Service person was awesome.
Very knowledgeable staff. Appointments are kept and on time.