- Phone: 604-224-3536
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Customer Testimonials
Great service.
Great team.
Great customer care.
Been a fan for years. Been in and out of that store dozens of times and not once have I ever been slightly disappointed. Everyone’s always been very friendly very helpful and there’s always a few people there that have a lot of knowledge about bicycles. Easily the best place to get your bike serviced in Vancouver. Keep upping your game guys over and out First name removed
Friendly, helpful and knowledgeable Staff who communicate well, delivering excellent service whether spending $1 or $1000.
Diverse stock of quality Product and brand.
Knowledgeable and helpful staff. Good equipment and great service.
Very knowledgeable staff. Good Trek bikes. I have bought five there.
Good service and great advice!
You stayed with me, to find the product I wanted, not just to make a sale.
Name removed
Excellent knowledgeable staff. Fair prices.
Prompt, thorough, and professional service. I was a Cat 1 bike racer for 24 years and multiple BC and National Champion . I was impressed and my bike is running great!
You had what I was looking for. The staff was very helpful.
knowledgeable and friendly salespeople; good quslity stock.
Fast, liked the email and text when it was ready.
Great service and advice. Sarah at west 2nd store was very helpful and so were the staff att he west 10th location when I picked up a repair.
Great service. Respectful, helpful, knowledgeable!
Friendly, helpful, and had exactly what I was looking for.
Thanks.
Great service!
Great service
You guys are very helpful, always giving great service and going above and beyond. I go to any of the West Point Cycles in the city as you’re my preferred bike shop. Not stuck up like other bike shops in the city. I also am a big fan of Trek and Bontrager so i like your products as well. Keep it up!
The staff is very knwledgeable regarding bikes and provide helpful and relaxed service. There was no pressure to buy or to upgrade to a more expensive bike once I decided on a particular bike. I also like their refund/exchange policy (with a receipt - GST).
You had the product I was looking for and very nice, knowledgable helplful and friendly staff.
All the staff are very knowledgeable and helpful!
Staff are great. Wish there were more clothing brands though!
You are always friendly and willing to pump up my tires. Bike is ready as promised. Overall good service
Staff very knowledgeable, engaging & helpful
Great service, very helpful, friendly and knowledgeable staff. Good selection of products. One-stop-shop
Friendly
Great personal service
Knowledgeable friendly staff
Your selection is good and most times I can find what I need.
Friendly staff and very helpful.