Customer Testimonials

discussion about options
booking service appointment in reasonable time frame
electronic communication confirming parts had arrived
location to my home

I called in and made an appointment for Tuesday. I arrived Tuesday am and staff acknowledged that I had an appointment. I left my bike there and staff mentioned that the bike would be ready by the end of the day. Later in the day I received an email saying it was ready to go. Went to the shop and picked up my bike - It was fixed as requested and they even showed me the part that needed replacement. Staff was very friendly and knowledgeable.
Thanks
First name removed

Friendly, competent service.

Excellent staff and service

Good service and producets

Friendly and valuable service. Close to home and they have everything

Quick service and the women that fixed my clips did a fantastic job replacing them.
Thanks!!!

Everything

Knowledgable service

Very pleasant helpful staff

Friendly and knowledgeable staff

Good selection , decent prices, friendly staff

Always pleasantly surprised by the prompt turn around time and reasonable cost for shop work.

Something fairly constant in an ever changing world although I did prefer Rocky Mountain to Trek.

Friendly knowledgeable staff

Good service
Good advice
Good neighborhood resource
Thanks,

First name removed

I love the bike (Trek FX3) I bought from you last year (and after telling Sarah about a neck problem, she gave me a free fitting). You have great, responsive, knowledgeable employees. I got great accessory/clothing recommendations, helpful tune-ups, and quick turnaround.

Immediate attention when you come into the store. Knowledgeable and enthusiastic staff.

SImple and clear explanations and products that do what I need at a reasonable price.

Very personable and friendly service. Great place to shop!

Great customer service. Staff are very knowledgeable, helpful and attentive.
Good selection of products. If something is not in stock, staff will order it for you.

Always friendly, understanding and quick to respond.

Amazing as always!

Friendly and knowledgeable staff, great products (bikes and accessories). Good customer care (warranty follow up etc).

Great work, knowledgeable staff, honesty

Staff is patient and care of details

Service is awesome and knowledgeable

Great service, great deals.

I am endlessly impressed with how knowledgeable and amiable all of the staff at the 10th Ave store are. I always get prompt, efficient help for my aging bike and for its aging rider, and look forward to my visits. Name removed

Associate was super knowledgeable and helpful with helping me pick out my cycling shoes!