Customer Testimonials

great knowledge of products for new and repairs

I've been going here for what seems to be decades. The store has gone upscale but the staff are still down to earth. My wife and I really like the dealing with the really fit girl who does triathlons. What I like about the store is that it's consistent and the staff don't try to upsell.

Excellent service. The whole team clearly want's to see customer's bicycles working well. Steadfastly honest in estimating and agreeing on work before hand and contacting customers if unexpected issues arise before proceeding with repairs. High quality repair work. Very pleasant staff to deal with.

You are my "go-to" bike store...
Rock on...

Great staff and a good selection

Incredible service- knowledge and experience.

Both. Good range of quality products combined with excellent service.

Very friendly and professional staff. Service done very well, my bike rides like new!

Trustworthy, reliable, friendly and good-value.

Knowledgeable and friendly

Great customer service and my go to place.

Like everything. Staff are wonderful, professional, super nice and helpful. Been dealing with your store since 1998... Two thumbs up.
Twothumbs up!

I like that you keep my information on file and I receive good communication from staff.

Always excellent, friendly and helpful staff. A pleasure.

Friendly and great service. Came in for a part specific to the model of shifter on my bike and although it wasntin stock, the part was there within a day! Thanks again!

Friendly, helpful and professional. Good knowledge by staff. Went to competition last season and I’m back

Great variety of reputable products and excellent, knowledgable customer service!

Very knowledgeable and helpful but not pushy. Wide range of products for all types of cyclists. Nice choice of products.

On time, effective and cordial.

I have already recommended your shop to others.

Thanks for the fine service.

Keep up the great work.

Good quality, great advice, good prices.

Quality of products. Service is always excellent!

I like that you are in the neighborhood, that you are eager to help, and your work is very good.

Customer service. You have some outstanding staff.

Knowledgeable, helpful staff, reliable service. Very helpful to get email summary of service work, and updates when the work is done.

The staff was very helpful and informative. I would recommend this bike shop to anyone.

Friendly staff, good quality service, bikes ready the next day

So helpful to go to the store and find, good products, good quality, good prices and also, a very nice and friendly staff.

The customer service is great. Convenient having more than one location. Staff are very helpful and always nice. Really glad to see West Point back as the sponsor of Glotman.

Very knowledgeable and friendly staff that don't aggressively upsell. Efficient servicing (from booking, intake, maintenance work, and payment). Keep up the good work!