- Phone: 604-224-3536
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Customer Testimonials
Great customer service
Helpful, nice, not pushy. Sold us what we needed, no more, no less.
Fabulous service by knowledgeable staff. I had my bike in post crash and needed it back asap. The staff over-delivered!.. Awesome turnaround. I would highly recommend Westpoint, in any location.
Good selection of merchandise and friendly, helpful staff
Quick, professional service at a reasonable price.
Good service.
The staff are amazing - especially Matt. Service is excellent and products are great too.
You folks are the best!
You guys are the best!
Fantastic services from Matt & the team as always
Good customer service
Efficient and immediate attention
Quality service solid repairs
reliabilility, skilled mechanics
Promote and friendly!
Helpful sales people who are knowledgable and don't push sales
Looks like excellent products at normal prices. The store staff are helpful and knowledgeable.
Great service all around! Customer service was prompt whenever I entered the store. They did a very good job at explaining everything I needed to know. I ended up dropping my bike off and got my bike the next day, 1 day sooner than they promised which was great.
Staff are very friendly &professional
I was very impressed that you were able to do a quick tune up on my 1-month-old bike immediately, with a 24-hour turnaround. The mechanic fixed all the problems I had noticed, including straightening a disc rotor, and one problem I wasn't aware of. The bike is running better than when I first got it!
Friendly staff, well stocked, in the neighborhood. Happy to support local businesses.
Good staff
Appreciate the customer centric attitude in your bike maintenance/mechanic business.
Your service is consistently THE BEST! Your employees ROCK! don't know how you manage to find staff members who genuinely enjoy assisting people, but you do. I don't go anywhere else for any of my biking needs and I constantly recommend you to friends. Thank you.
After buying our last 6 bikes from your store, we love the experienced staff and good selection of quality biking gear. And you stand behind your products.....should any servicing need doing, you have qualified people working on things and they take the time to explain everything. Have always felt good about recommending you to our friends.
Sue Last name removed
The service provided to us by Matt and the rest of the team was superb.
good selection of products. Staff very helpful. Great customer service.
The man that helped me with my bike spent about an hour fixing it up for me and never charged me anything! So helpful trying to get me back on the road!
Excellent customer service. It was really busy when I came in but i could see staff were friendly and attentive even as they were rushing around.
Our family has been doing business with West Point Cycles shop on W 10th Ave for over a decade and we are very happy with the knowledgable staff and level of service.