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Customer Testimonials
I’m grateful for the kindness of WPG bike shop staff who welcomed me in from the dark, rainy night and fixed my flat in the last few minutes of being open.
Great service and great product selection!
Work is done on time and estimates given ahead. The follow up is great. My bike has issues with the cassette, but the staff addressed it and fixed it properly.
the service was excellent. Prompt, well executed, fair price, and great communication.
Excellent and prompt service.
Knowledgeable staff, fun too. After a good long pitch from your staff, I bought a pump yesterday. The customer after me asked what he would get if he bought a pump. Your staff member answered, "A lot of hot air!" Good joke!
Good selection and customer service
Always great service!
Good knowledge and always sound advice
Had just the part I needed!
Very helpful staff
Well informed staff. Always get what I need.
Quality selection
Friendly service. Job well done.
friendly helpful staff; good return policy; convenient to my home
You're very reliable, make it easy to understand technical issues, and I trust your input. You also made suggestions to keep my costs down. My bike was purchased from your shop over 25 years ago and I've always gone back to you for service and new parts.
Friendly, knowledgeable staff who always make me feel comfortable coming to the store.
I was really impressed with the service and product range. Thank you helping me purchase my new bike.
Good selection. Very knowledgeable team
Excellent communication and speedy service
The expertise of staff
Great service and knowledge regarding products. Have a few minor observations and will attend at store to address:
1. Front and rear reflectors for my bike (Steve) were inadvertently missed when bike assembled (understandable give all the other items being added to the bike).
2. There are two scratches on the rear rack that I would like to bring to your attention to ensure no potential for rust (perhaps just needs a little touch up paint).
3. Since rear light added to fender of bide there was no need to use the strap associated with the light for mounting elsewhere. Would like strap as a spare in case any need in the future to mount somewhere besides fender. (my wife got her strap but mine was missed in the process).
Again, no complaints about service or responsiveness to needs, these are minor points for clarification on my next visit to the store. Thanks for all your capable help!
very helpful staff, good range of products.
The staff (all four who helped me out on my four visits) were very helpful! If something wasn't quite right, they made an extra effort to see if they had any alternatives. It didn't feel like they were just trying to sell me expensive stuff.
Friendly, knowledgeable staff.
Best to go at this time of year when you are not so busy. I was there in the summer and the days wait for service was silly. The downside of popularity. Will be even worse now that the shop at the top of the hill has closed down. Your price for service was good, even very good.
Friendly and knowledgeable staff.
I found the bike technician very helpful. I liked that he didn’t pressure me into buying more expensive tires than I needed. My bike was ready right on time
Excellent customer service and excellent servicing of our bikes.
Great service!