- Phone: 604-224-3536
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Customer Testimonials
Customer service, customer service, customer service. You have staff that Go the extra mile, especially when problems with suppliers or warranty arise. Matt Is worth his weight in gold always good for advice and a laugh. Been coming for 25 years, friendly place to walk into
Great customer service
Knowledgeable friendly staff.
I liked that you were able to fit me in on short notice. I also appreciated the email/ text update that my bike was ready for pick up.
friendly, knowledgable, helpful staff
It was ver personal. There was a good selection of gear and bikes for all disciplines.
I've been going to WP Cycles regularly for almost 10 years now and Tim and Matt and the rest of the team always provide great service and advice.
Your people were all friendly and knowledgeable. Timing commitments kept.
Consistently on time and quality work.
Friendly,quick,on time
Always great , prompt service!
Personal contact and service
Knowledgeable, friendly staff
Excellent service. The employee I talked to showed me a great way to remove and reinstall a tire
Matt was knowledgable and gave a fair eswtimate of what repairs were needed.
Such great, friendly and helpful staff!
We’ve been buying bikes and accessories from the W 10th store since the 1970s.
You guys are always so friendly!
Helpful and very thorough!
You have great products and the thecnicians are the best. They know very well their job.
Very happy with the repairs and quick turnaround on my bike.
I brought my bike in our March 7th and it was repaired the same day.
My concern is that your shop was communicating with customers on March 7th that you were scheduling repairs for the first week of April.
I love your shop, staff, and repair service but in the past when I hear these long repair times being quoted I go to other shops for repairs.
I am not sure what the answer is, just some feedback from a customer.
You repaired and serviced my bicycle as requested and at a fare price.
i have such great help from your team . i learn. i am treated with respect ( not true of all cycle shops) . i have a laugh and i feel great when i leave
Very helpful and friendly
Good explanations of problems and how to try and avoid them.
Profesionalizm od staff
Very knowledgeable, approchable, friendly staff. Great energy in the shop.
Reliable, efficient.
Fast and great service.
Thank you!
Reliable advice.
I love your friendly staff and their can-do attitude--over the years you have fixed more than my family's bikes--you put air in my jogger stroller way back when my kids were little and now you fixed my mother's walker when her brake was out. Thanks for all the help! Rachel
My favourite shop!!
Great service! Will be back!