Customer Testimonials
Amazing products and services. Can't say enough about the friendly and knowledgeable staff at Trek Bikes Victoria.
Always feel welcome here, knowledgeable staff and great products.
You guys have been great to me! Thank you for getting me back on the Madone as quickly as you have.
Also, I acknowledge that the bike should not be ridden with the seat post as it is. I understand that it nulls the warranty as well. As it stands I've got to keep my spending pretty tight, but hope to pick up a replacement sometime in the coming months!
Cheers
Excellent products friendly knowledgeable service
Customer service is exceptional. Friendly, helpful, knowledgeable staff. Always a joy to shop at Trek.
Great staff
It’s always nice to catch up with the staff I know back from Ryders Cycles. Everyone is knowledgeable and their product selection to top notch!
Great reliable products, friendly and knowledgeable staff and the best mechanics
I love my Trek Verve 2 bike.
We also like the service department and the people who work there. Very helpful and they do a good job.
Great staff, selection is as good as you can get with covid times.
Good knowledgable service.
Had part I needed
Service has always been outstanding. Honest advice.
Great service. Great products. Great inventory.
The staff are always friendly, knowledgeable and very helpful.
Helpful as always and provide expert advice to clients! Also able to support an emergency repair for a mechanical problem on my bike, by using available staff who weren’t working in the repairs area. Much appreciated!!!
good staff
Friendly and helpful staff.
Solid value
Quick turn around
Quality products and good variety despite the one year supply delay.
Professional, informative, cost efficient and quick !
Great products - Great service !
Great products people and service!
Great staff and professional support with my bike needs whether that's maintaining a bike or replacing one (I've done both!). Really appreciate their knowledge and help.
Always good advice from experienced staff.
Knowledgeable staff
Product range good - especially that they have Cervelo bikes
Tune-up is thorough
Good vibe
Personable service from expert staff!! 100 % locally owned and operated, Trek - Pro City is a big community supporter!!
Sales team, repair team, Cervelo and Trek product, community atmosphere.
Support for new riders (4 years ago for me)
The service is awesome. The team always has a fix for anything that comes up. Trek bikes are just as awesome as the team. Would definitely recommend the store to anyone. In fact, I have!!
Thanks for everything you guys do.
Everyone at Trek Store Victoria works to ensure customers are looked after well and get what they are looking for. Which is harder and harder in these Covid times.

Friendly and knowledgeable employees
Makes you feel welcome
I own a trek bike and love it!
I would highly recommend them as a quality bike shop!
Jane