Customer Testimonials
Professional, personal and price competitive
Great service. Answered everything question I could think of
Great store, huge selection of product and professional, knowledgeable and friendly staff.
Great service, friendly staff and good bikes!
Everyone was great. Scott answered the phone on 2nd ring and got me in right away. Bike was ready right on time.
Thanks all.
Cooper
Great bikes, friendly professional staff
Went above and beyond to get my bike back to me in time for a trip - Huge thanks to the shop crew!
Highly recommend!
The service is very good and staff are knowledgeable and friendly. Bill is humorous.
First name removed
His favorite customer.
Terrific service & friendly staff
I like your mechanics!
Friendly, knowledgeable, not pushy
Great service and excellent products
Comprehensive discussion of relevant features
The service is incredible!
Level of knowledge and attention to detail of the technicians and sales personnel...and friendly service.
Matt was super helpful and friendly. I went to several bikes before here and most of them were pretty douchy. Not so here! Am sending my bike friends here from now on.
Both the products and personal services are awesome.
Knowledgeable. No sales pressure. Quality products.
EVERYTHING
Friendly efficient service
Great customer service, friendly staff. Had my bike returned from an impromptu repair in a reasonable amount of time at a very affordable cost.
Would recommend
As always the Trek Store Team were welcoming and had my son's bike ready to go!
Great Staff . Very knowledgeable about there products . Friendly , attentive and engaging.
Friendly ,competent service,believe my trek verve3 electric is a sturdy bike, that fits my needs
Friendly and knowledgeable staff always ready to assist.
Davey and the other staff were great. They asked what we wanted to do and gave us recommendations.we chose trek powerfly 4’s. They are great. Super happy !!
Thankyou Trek Victoria
Everyone was extremely helpful, friendly and knowledgeable. They were nice enough to service my bike fast and get it to me the same day. They also fitted it to me so I could have a more comfortable ride. 10/10.
The item was not over priced compared to the internet. The had it in stock so I was able to get back on the road.
Fantastic team. Everyone very understanding as the customer. Tries to understand when a person wants to look alone and whether they want help. That is a very difficult decision for a sales person to make.. both types of customer .. the Person on their own, and the person that wants help can both complain. One complains about too much help. the other one not enough help.
Mitch was kind enough to take the time to work on my rear brakes and enabled me to continue riding.