- Phone: 6137673076
Customer Testimonials
Good quality, Good service and Knowledgeable staff.
Best bike ever ….
I like the people and the personal service. The staff is very competent - which inspires trust.
Looking for entry level cycling shoes. Staff was extremely helpful and recommended ordering clearance item on their website. Sized my feet and ordered clearance pair for 75% off. Perfect fit and great quality shoes. Highly recommend Trek Kingston.
Bike service: professional, timely, very responsive, great communication. IT is great that I found this place. It is 1h drive but I'll not bring my bike elsewhere.
Thank you for the great service
I only just brought my bide in for a tune up...I have a summer place in Tichbourne and I stumbled upon the store. They were so very friendly and welcoming and I was beyond speechless! Then I had to question why I felt this way. It is hard to find places of retail that feel that this is important. Keep on being fabulous! I have and will continue to reccomend you :)
Friendly and knowledgeable
Excellent customer service! Very professional, welcoming, and knowledgeable staff. Highly recommend!
Fast service by helpful staff
Efficient courteous and friendly staff support from people who are very knowledgeable and helpful
Great knowledgeable and friendly staff and good mix of products.
Great service and friendly staff
From experience of friends, I’ve heard nothing but good things about the trek bicycles, and the service and knowledge at the Kingston track store was amazing
Helpful, friendly staff and the well-displayed products.
Very fast repair of broken deraeulier cables and new tape same day work great best shop in town.
Nice people who care about biking and helping you with your bike.
Thanks for the quick turnaround and great servicing!
Great friendly service and super quick!!! Much appreciated
Everything! Customer service at Trek Kingston is outstanding! Always enjoy walking into the store.
Very friendly and helpful.
Relaxed environment, and they tried to make me believe, as a very non committed rider, that I should actually be in a “Bike Shop”
Delusion is a fun and exciting place to be….
Keep up the good work.
Thanks,
First name removed
Knowledgeable, friendly staff!!! Always welcoming and happy to help, answer questions and provide solutions. Thanks Trek Kingston!
The staff are extremely helpful. I can't think of one negative experience!
I like the warranty, the durability of the bike and products you sell, the Military Discount, the great cx service, both sales and service, the communication of when products are in and ready to be picked up, the fact that I did not need to register the bike incase it was lost/stolen.
Quality products at reasonable prices. Incredibly friendly and helpful staff. Great store layout. Who could ask for more?
Thank you!
Gloves fit well. Fast service
Great
Good quality and reasonable prices.
The staff are very friendly and knowledgeable and helpful! Highly recommend Trek Kingston!
Professional and welcoming. Not intimidating!
Great staff who always meet or exceed expectations for quality of work, on-time or before promised, customer experience and price.

The deciding factor for buying a Trek bike was the trade in option. Kids grow so fast and knowing we can upgrade every few years or as needed is a relief.