- Phone: 6137673076
Customer Testimonials
Customer service
Helpful, respectful and knowledgeable service adjusted to my specific needs.
Everyone is super friendly and keen to make a bike purchase here in the coming years
Friendly and supportive staff.
Record of my transaction kept on file--no need for me to find my receipt.
Honoured the complimentary service and upgraded my seat post at no charge.
Cleaned my bike as part of the complimentary service.
It is graciously appreciated that your service technician was able to fix my 20 year old Trek 7500 mountain bicycle and replace the chain for a better functioning one. Staff were friendly and informative. It was a nice first impression for my first bicycle repair in the Kingston Trek store. I went away feeling that my 20 year old bicycle was well taken care of.
Thank you.
Friendly and quick to engage me as soon as I came in.
🚲👀
Great service came and told me what the problem was and got it fixed right away thanks
Trek Kingston has an amazing team that provides expert advice to all levels of cyclist.
Wonderful service, great staff Helpful and friendly...Good products
Fast and efficient service.
Timely service, welcoming and knowledgeable staff.
Did a great job as promised and then some.
Skilled, public relations oriented, experienced personnel. What more could you ever want when purchasing a bike?
Great service
Always friendly and staff helpful and knowledgeable.
The people helping me were very knowledgeable and understanding, they made me feel very confident that what they were suggesting was what would work for my needs. They said the bike would be ready the next day and it was. Very Happy with the service and product knowledge.
Very accommodating and friendly.
All good. Knowledgeable and friendly staff.
Service was terrific!
Prompt communication. Great scheduling. Work done on time and with a smile and attention to all details.
The service at Trek Kingston is excellent, staff is always friendly and knowledgeable. You receive the best service no matter how small or big the job. My go-to place for any bike related matters.
Quick reliable service. Friendly staff.
Great selection, and my order got to Ottawa in 2 days! Very happy with the ease of transaction and shipping.
Great prices, awesome service, you should set up shop in ottawa
Customer service was excellent! Bike was tuned wonderfully
Great service always friendly.
Service was quick and solved my creaking problem! Awesome!
Staff listened to my needs and found a perfect solution for them. Service was kind, approachable and extremely helpful. Felt knowledgable about my new bike when I left thanks to their help.

Friendly, professional staff. Products exc