- Phone: 6137673076
Customer Testimonials
Friendly and professional staff. Great product range
Great customer service, very knowledgeable and friendly and the bike is excellent. I am extremely happy about my purchase
Knowledge and friendly staff ! Beth is great to speak to, explains everything well...
Quick efficient quality workmanship
Personalized
No pressure
Attention to detail
The associate was super helpful and friendly , got what I needed and he even made sure I knew how it worked
The help I got from staff was amazing, she really knew her stuff and could help me with my unique issues. She even helped me understand why my foot needed something special for my shoe.
Beth was very helpful without being pushy
Good quality modern bikes with excellent look and function. Excellent staff and services, and quick response and turn around time. Good communication using phone, messages, email. D.
Quality
Durability
Design
Price
Service
The products are reliable. The staff is knowledgeable and helpful. The issue was rectified easily and promptly.
Easy to book appt. Great customer service
Quality products, great service and an outstanding staff! I’ve purchased a number of bicycles from Trek in Kingston and would highly recommend them to anyone. -Name removed
Flexibility, rapid turn around and excellent repair shop!
Everyone was very knowledgeable and super friendly! Will definitely be back
Friendly & knowledgeable
staff was knowledgeable and friendly. No pressure sales and plenty of options to choose from.
Good
The customer service has been amazing. I’ll find out about the products and services later when I begin shopping there for all things cycling related in my life.
Exceptionally friendly and helpful! went above and beyond to help me find what I was looking for and also got some fun new route suggestions from Jim!
Very friendly and helpful staff - and I always have felt very good about the service to my bike.
Very knowledgeable and approachable staff, great store
Very friendly people & great service!
Quality bikes and accessories! Friendly, knowledgeable and helpful staff. Shopping is a pleasure with the Kingston location. Thank you for your great service!
Customer service
Fast and efficient
Great people working there! They always take their time with and ensure i feel heard, never push products on my but guide me to a few different based on my needs. I love how some mechanics are working outfront to allow customer to interact with them.
Great service - no matter how busy it is in there it feels like the whole gang still help me out with everything that I need. Lots of expertise. Organized, fast, and reasonably priced service!
Friendly help and advice for novice cyclists. My first time trying clip-less shoes - the 30 day no-hassle return policy is great.
Kind knowledgeable staff.