- Phone: 6137673076
Customer Testimonials
Good work at a fair price!!
always professional and very courteous
Friendly, knowledgeable and honest
The employees
A great all around experience. Friendly and helpful staff, nice store layout and good inventory.
The service with Leanne/Beth was outstanding. I always got quick replies to my e-mails. I believe my Elektra Townie Go 5i is an excellent product. I went for an 18 km ride yesterday and I love it. Less effort while climbing hills. I renewed my love of biking again. Thank you so much!
Great customer service
Bike repair was completed on date promised
Superb service for new bike Purchase. Many thanks!
Quality at my price
Top notch customer service - love the ability to book an appointment online! The absolute friendliest and knowledgeable staff - will definitely be back and recommend !
Communication, customer service, ease of service.
Fantastic customer service!
Staff work hard to maintain an environment safe from covid. And, under the circumstances, with reduced staff, are responsive to client questions and concerns. And sell an excellent product.
Fast friendly service. Ease of use for the website. Staff were knowledgeable.
Person helping me was outstanding!
Remarkable that when stepping into the shop for the first time in six months three staff greeted me by my first name!
And patient and answering any questions I have.
It feels like I’m in a television commercial whenever I go in there lol so I would have no hesitation in giving the shop the highest recommendation
High quality products and friendly service!
Trek Bicycle Kingston provides excellent quality products and customer service! The staff are extremely dedicated to matching the right bike to each rider. They listen carefully to your needs, make recommendations, and ensure that the rider is ultimately satisfied. The staff are very personable; we felt like we were dealing with friends. We will continue to recommend Trek Bicycle Kingston to cyclists of all skill levels. Thank you!
Trek Kingston is an awesome crew. Wish they still sold more than just trek products.
The staff was very professional and have a very good product knowledge.
They were very attentive to the customers needs.
Wonderful personalized service and attention to my needs and physiology!
Friendly and knowledgeable service. Liked the way they customized my bike to meet my needs.
I think Sue was a fantastic salesperson.
My daughters first 'grown up' bike was a massive event for her and you made it feel even more special. Those little extras make a huge difference! Also, I greatly appreciate the work that goes into keeping your store front looking top notch. Well done!
service is always good,
Customer service was outstanding. Felt that when I bought my bike I was part of a new family.
Locally owned great quality!
Very kind and hardworking staff
I really appreciated all of your support in making my recent purchase the right bike for me! "Pip" is just so smooth and easy to ride! Thx!!
The staff are friendly and very efficient. The online booking system is easy to use..communication by text from the repair shop works well.