Customer Testimonials

Fast prompt knowledgeable service. Not just looking to make a she
Sale.

This was our first time in your store. The staff were very friendly and helpful in helping us find what we were looking for.

Really great customer service, but I would say my bike left 7/10...

Very knowledgeable and attentive folks. We wouldn’t go anywhere else.

Sue was wonderful! Very helpful and knowledgeable!

Good friendly and prompt service by knowledgeable staff

Your staff was friendly and quick to help me. You are the second bike shop I’ve been to in Kingston and you are much better overall. I will be back.

Friendly, trustworthy, helpful staff. Were generous with the service I paid for. Very convenient location. Competent service. Reasonable price.

I feel you provided a fair price when a "new to me" second-hand bike was broken after a very little bit of riding. Thank you.

First name removed

Friendly, prompt service. They fixed some problems with my bike that I couldn’t figure out and were very reasonable.

Sad to lose Cyclepath, but happy that the services and turnaround have remained the same. You guys always take great care of my bike!

All staff was very friendly and professional! Super service and would definitely recommend them.

Friendly and prompt service. Thanks

Wonderful, lovely staff at Trek! It’s the staff that make it great. Thank you!

It was a great atmosphere with helpful & knowledgeable personnel!

You had my part in stock! Long time local owner, felt nice buying from him. Treated like I bought a $7000 bike even when its worth $700. Put my new grips on for free. Satisfied, plan to buy future bikes here.

You have all of the g at that I am interested in right there. The owners and staff are super knowledgeable and helpful with no pressure sales

Awesome bikes, great prices, fast service👌

Great job, quick service, friendly staff.

Always friendly service!

Great customer service experience.

First tune up for my son’s Precaliber 24 and he received a meticulous bike fit again. It shows how passionate Trek Kingston is about cycling. My son says he feels more comfortable and also costs him less effort riding the same trail at the same gear ratios! I wasn’t expecting the bike was clean as new when we got it back...makes me feel bad that the bike was dirty when we brought it to the store!

Very helpful with our latest purchases. I will return for all our cycling needs

Friendly staff, always helpful with suggestions. It is a small shop that’s not a chain store and that’s what it feels like.

I’m always remembered, even if not by name. They have always given me good, money-saving advice and provided great parts and service.

Great bikes, knowledgeable and helpful staff!

Prompt service. Friendly. Reasonably priced.

Pedals installed with new style clips. Quick efficient courteous and done

Helped me on the spot when I had a flat.
Many thanks!

Quality