- Phone: 6137673076
Customer Testimonials
Very personable. friendly and accommodating staff.
Helpfulness and availability of staff
The fact that you know your product . Are super friendly . And even if super busy will always help stranded cyclists out.
Yesterday I dropped in for velox rim tape and tubes, not knowing what to expect as I had never been to the store. It was tidy and I was helped right away. They had exactly what I needed and were very friendly. Trek Kingston is at the top of my list for quick repair gear. Thank you for making it easy!
Excellent service for a fantastic product.
Friendly and helpful staff with good products
staff are friendly, helpful and sympathetic (bike parts stolen). Got it fixed up within 30 mins and very kind
friendly knowledgeable
excellent customer service, nicest, hardest working employees I've met at any bike store. nicest bikes in Kingston, with the fastest and highest quality repair I could find.
Thank-you for your/my GREAT customer experience with Beth, Chris and others in your shop on 05 Oct 18 to fine tune my Trek bike as you promised when this bike was purchased in June 18. Take care, I wish you continued business successes in the coming years and I will be back into your shop again to further "accessorise" this road bike. cheers
Understanding if a product doesn't work out for a customer - refunding . Great customer service.
The service was great. Attentive and helpful.
Friendly service
Help picking out the right bike for our needs
Your wonderful staff!
Very efficient. Explained everything and kept true to the first quote.
Very friendly and quick service!
Friendly knowledgeable service. Quick response to questions. They do their best to ensure that the customer has an excellent experience.
Service is great. I won’t shop or service my bikes anywhere else. Product was good. Seem to have everything I need.
You guys rock!!!
Friendly, honest and consistent. It is nice to be known - kind of like the bike store version of "Cheers"
I took my bicycle in for a tune up on Sat. afternoon, Sep. 22 and it was ready on Monday Sept. 24 - you can't get much better service than that!
Beth was very helpful with the exchange/upgrade of my helmet. Thanks!
I came in looking for information on what to look for when buying a road bike and you were great! You spoke to me in language that was easy to understand, gave me a great idea of things to consider as well as helpful advice for purchasing a helmet. Very friendly and warm service! Thank you!
Good variety, knowledgeable and helpful staff
Excellent service! The most friendly bike shop staff in all of Kingston!
Highly recommend!
Very friendly and gave good advise.
My wife and I both purchased bikes along with some accessories and we were impressed with both the quality of the product and the personal service we received during and after the buying process. Staff were friendly and knowledgeable. Our bikes were ready when we were told they would be and they fitted each bike to our individual needs. Very happy with our purchase and would highly recommend Trek to anyone.
You sell Electra and you have fast and efficient service
Thanks!
Friendly staff who genuinely want to help me find the best product to suit my needs.
Friendliness, professionalism and knowledge about product and services.
Friendly staff and a great assortment of Trek and Bontrager products