Customer Testimonials

You had my part in stock! Long time local owner, felt nice buying from him. Treated like I bought a $7000 bike even when its worth $700. Put my new grips on for free. Satisfied, plan to buy future bikes here.

You have all of the g at that I am interested in right there. The owners and staff are super knowledgeable and helpful with no pressure sales

Awesome bikes, great prices, fast service👌

Great job, quick service, friendly staff.

Always friendly service!

Great customer service experience.

First tune up for my son’s Precaliber 24 and he received a meticulous bike fit again. It shows how passionate Trek Kingston is about cycling. My son says he feels more comfortable and also costs him less effort riding the same trail at the same gear ratios! I wasn’t expecting the bike was clean as new when we got it back...makes me feel bad that the bike was dirty when we brought it to the store!

Very helpful with our latest purchases. I will return for all our cycling needs

Friendly staff, always helpful with suggestions. It is a small shop that’s not a chain store and that’s what it feels like.

I’m always remembered, even if not by name. They have always given me good, money-saving advice and provided great parts and service.

Great bikes, knowledgeable and helpful staff!

Prompt service. Friendly. Reasonably priced.

Pedals installed with new style clips. Quick efficient courteous and done

Helped me on the spot when I had a flat.
Many thanks!

Quality

Beth excellent, very knowledgeable, effective store manager and I found my trek bile super to ride and very enjoyable.

Always hear back from service team. Able to help with requests.

Cheerful greeting when you walk in the door.

Initial look at the bike and approximate costs for repairs is done promptly and concisely.

Repairs were completed quickly and well.

I really appreciated the help in putting the bike into my car to get it home.

Thank you

Great service, great people. I will never go anywhere else for service or to replace my bike

Great store great staff

I heard about bike well. And they are very kind. When they explianed me, they seems like expert.

I like that you offer a quality products, with reasonable pricing and everyone I deal with was awesome in terms of being very knowledgable and super friendly. We found a a bike to meet my current needs, in my budget and with room to adapt in future if needed. That's what I call a win-win! Also appreciate i appreciated the help and advice to break the bike down and ship it back with me to Alberta. I'm quite proud to have the Trek Kingston logo on my bike -- thankyou! Take care and be well! First name removed

Best in town !!!!!!

Knowledgeable people who love bikes and helping!

All employees are very kind and always put customers first.

Very friendly and knowledgable staff. Go to bike store in Kingston.

Staff was friendly and helpful. Repair was done promptly with reasonable pricing.

quick, ready when they said, reasonably priced

Professional approach and prompt service.

Excellent, informative sales people. Good followup service. And it's a great bike. I'm really very impressed.