- Phone: 6137673076
Customer Testimonials
Friendly, knowledgeable and helpful staff. Arrived unannounced with a flat tire, hoping to leave the bike for when they had time. Was out the door in 10 minutes with the tire fixed.
Very professional and helpful staff at Trek Kingston - they are great to deal with.
I appreciate the one on one service, and I really like the extra distance. Trek goes to to encourage a healthy active Cycling life.
I had a bike fitting with Beth. I liked her approach. She was thorough and methodical. Had my first ride this morning. So far so good.....
Excellent, fast repair. Thanks, First name removed
I recently purchased a Verve + 3. Mike was extremely helpful with the original bike purchase and a subsequent purchase of accessories. The fellows doing the adjustments were skilled and pleasant. The store has a nice feel to it.
Personal approach, no pressure sales and absolute top nothing products. We have purchased 3 bikes from you and I have brought my friend for one as well. Couldn't recommend you more.
Great Service Always from Aston
Thank You
A friend suggested I head to Trek Kingston for a new gravel bike! AMAZING advice! Every staff member I interacted with was friendly, attentive, and simply did their job. Super smooth process, attention to the littlest things and took the time to clearly explain everything. There was never any pressure, just knowledgeable staff. Super experience. Thank you Trek Kingston!
Friendly competent attention and service.
It was a very inviting atmosphere. Staff seemed happy to chat and help out. Store was clean, and they had the product I was looking for
The staff. Friendly and knowledgeable and efficient. Customer service is clearly the number one priority.
Staff are amazing and very friendly and knowledgeable.
Frequently recommend this shop to anyone looking for bike service and products. Every time I have come into this shop the staff are always positive and helpful. The service has been 5 star from every interaction including buying a cheap water bottle, bringing a bike in for service, or buying an expensive bike computer. Always impressed every time I come in to this shop!
Sue, found the tires I needed, promptly ordered them and came in on time and on budget.
Very happy with the service!
Very friendly staff! Accommodating service for a customer who lives out of town. (75km)
Dropped my bike off, went and did some shopping, and bike was ready to go when I returned. Fair price for service.
All staff are pleasant and ready to help you.
Friendly and knowledgeable staff and deliver on time
The very helpful and knowledgeable staff. I feel now that I bought my Trek, I have a support team behind me to help take care of any questions, needs or future maintenance on my bike. That is very comforting and reassuring to know they are there.
Excellent customer service Friendly and competent
Was in to have Trek triathlon checked and ready for K Town race and very accommodating . Good value and would definitely use the store again in future
Russ B
The products and service is A+A+A+
I really appreciated how helpful the team was and friendly
We took a wheel in for a new tube and the staff fixed it right away. No waiting. Saves us a lot of time and got our bike back on the road. Highly recommend the Trek team in Kingston!
Excellent sales help and aftercare. The family operation is very well run and I would not hesitate to recommend it to any cycling enthusiasts.
Beautiful shop and great service!
The service from Beth was exceptional. I found her knowledge of the products made the process simple and we are very happy with what we purchased. I also was grateful for the toy area that my son played in while I was finalizing the order.
Love my bike.
Services are always excellent.
Questions are welcomed.
Staff are knowledgeable and pleasant.
I feel that they appreciate my business and they stand by their product.
Friendly and knowledgeable staff.
Staff took the time to go over the bike with me. Friendly staff. Great job!