Customer Testimonials

Awesome service!

High quality durable products and prompt thorough and courteous service.

Always fast, friendly and professional. A pleasure to do business with.

I just had my Trek bike that was a few years old serviced with some well-needed replacements parts that make it ride as good as new. Also, changed over to the was lubrication with a new chain so good by grease on the right pant leg.

Super work.

The staffs are very knowledgeable and kind. I respect them all.

Same as usual. Friendly people, quality work on my bike, prices are reasonable, easy access and parking.

The service and employees are great!! Well worth the drive to deal with this company!
First name removed

Every one was super nice and helpful.

Staff is very knowledgeable, they were able to answer all my questions.
Staff is friendly.
Items are a bit expensive, but they are in stock and available.

Awesome support to replace faulty hydraulic brakes at no charge. Even though the brakes were out of warranty.

As always, the friendly greeting and the service is EXCELLENT!!

Our bikes are very well made. The staff is helpful and pleasant to deal with. Service whether in sales or service if prompt and helpful.

Good value for service and bikes. Trek Kingston is always super helpful and prompt.

Just had my bike serviced. Booked my appointment online, so when I arrived, they had time to chat about my concerns and make suggestions for repairs. Bike was ready faster then expected and they even gave it a good clean! Great service! 5 stars!

Explain things really well
Recommend an appropriate bike type for my level

I came in to get a new tire and tube, they were able to recommend a suitable replacement, and repair it on the spot!!! The price was reasonable, and while I was waiting they were able to enlighten me on other products. Very friendly and professional. I will be coming back.

The team at Trek Kingston are welcoming and a pleasure to work with. The team was extremely professional and handled my bike maintenance quickly and I was very impressed.
Thank you

Well, the service I received from the Team was nothing short of Top shelf! Friendly, fast, very knowledgeable. The Tech listened to my questions of what was needed for repair.
Everything was fixed in less time it took me to drive there! I’ll definitely be back for service to my bike. Probably will purchase another bike in the future from them! 10/10 !

I was very happy with how welcoming you were, especially the way you explained Barrigo+ to me.

I appreciate the staff's helpful and respectful service and advice for an aging cyclist.
I bought an ebike in July after various discussions and try-out options and am very happy with my choice. Many thanks!

Very friendly and helpful staff

Very prompt and personable service

I recommend that place !
Very professional service and helpful people

Great and friendly service, I will return.

Everyone at Trek Kingston is professional, knowledgeable, helpful and courteous!

Amazing staff, great location, lots to choose from!! #1 bike store in Kingston in my opinion.

Friendly staff and good service. I don't own a Trek bike, but I frequent the shop nonetheless.

Quality products and friendly service

Very friendly staff i like the bikes very happy with my trek marlin gen 4 purchase

Great unhurried service