Customer Testimonials

Knowledgeable, friendly staff!!! Always welcoming and happy to help, answer questions and provide solutions. Thanks Trek Kingston!

The staff are extremely helpful. I can't think of one negative experience!

I like the warranty, the durability of the bike and products you sell, the Military Discount, the great cx service, both sales and service, the communication of when products are in and ready to be picked up, the fact that I did not need to register the bike incase it was lost/stolen.

Quality products at reasonable prices. Incredibly friendly and helpful staff. Great store layout. Who could ask for more?
Thank you!

Gloves fit well. Fast service

Great

Good quality and reasonable prices.
The staff are very friendly and knowledgeable and helpful! Highly recommend Trek Kingston!

Professional and welcoming. Not intimidating!

Great staff who always meet or exceed expectations for quality of work, on-time or before promised, customer experience and price.

Very knowledgeable and reasonable prices.

Excellent service

Great bike and fantastic service!!

You're great

Range of products; friendly, professional staff; great service

fast service! lovely people!

The employees are friendly and knowledgeable.

Always very knowledgeable, helpful, and friendly.

Great customer service: patient and professional with a sense of humour.

prompt, friendly, problem solving

The products are great! The service at the Kingston Trek shop is excellent. The staff is very knowledgeable, very helpful and professional.

Very professional and helpful . My bike was ready at the time they had said it would . At the time of pickup , I was also looking to buy a new helmet . The staff was very helpful with this as well .
Highly recommend their services .

Very friendly service. I was amazed how quickly I was seen in the busy month of May! Quick turn-around. Bike runs super smooth again. Thank you!

Excellent!

Product is very good. I love my Trek bike but service is very important and the service I get from your store is excellent!!!

Good quality and good prices

products and service are great.

Great turnaround! Happy to have new tire installed and good discussion about tips in finding a good time for tune up and brakes service (criteras). Also, the online appointment booking system is fantastic!

Online appointment booking is very convenient. Staff was extremely friendly and accommodating and got my bike back to me very quickly. Very pleased.

Beth is great. Excellent follow up. Knowledgeable.

Sue was excellent! She walked me through all options for shoes and gave very helpful advice on selection. Very happy with the shoes I purchased for spinning and the service received!