Trek Bicycle Kingston
710 Front Road
Kingston
ON K7M 4L5
Canada
  • Phone: 6137673076

Customer Testimonials

Report a concern   June 18, 2024 — Rated 9 out of 10 by P.W. Trek Bicycle Kingston
What do you like about our products and services?

Personalized service, great product, knowledgeable and supportive staff. Spacious store

Report a concern   June 17, 2024 — Rated 10 out of 10 by S.U. Trek Bicycle Kingston
What do you like about our products and services?

Everyone in the store is knowledgeable and friendly.

Report a concern   June 16, 2024 — Rated 10 out of 10 by F.P. Trek Bicycle Kingston
What do you like about our products and services?

Sales: Patient. Friendly. Knowledgeable. Honest. No hard sell.

Service: VERY timely (quickest turn-around EVER in this town, and I've been to them all). A small sample size (single service), but we'll see going forward. Also, I appreciate your tech's willingness and enthusiasm to step away from building a bike to ponder and advise (for at LEAST 10 minutes) a trainer/bike issue we had at home. RESPECT !

Products: Great show-room. Well stocked. And if it's not in stock, it can be delivered quick like a bunny. Trek's not cheap, but it's quality and you get what you pay for. I have NO problems with that.

We may well be back for a 2nd e-bike in a year or two cuz we're only getting older.

Report a concern   June 16, 2024 — Rated 10 out of 10 by M.T. Trek Bicycle Kingston
What do you like about our products and services?

I do not especially like the bike industry as a whole, pricing and technology do not seem to make sense.
Do I as a amateur/intermediate rider need the same pro level bike or geometry etc?
Wouldn’t I benefit more from better compatibility between bicycle parts, ie interchangeable parts to have more bicycles that do more things, less making a bespoke design that has a bespoke sku, and owning one bicycle that only does one thing.

What I adore about my local Trek store is the owner is the same chap I have dealt with since he owned/worked at cyclepath where I bought my first bike.
He was always fair, and he truly loves bicycles.

The staff at the new location (walking distance now for me!!) are friendly and welcoming.
The store is top notch inside as well.

Also my trek 7.1fx is a workhorse, I plan on the shop keeping it in tune for the rest of my life, almost 30,000 km to date.

Report a concern   June 16, 2024 — Rated 10 out of 10 by K.C. Trek Bicycle Kingston
What do you like about our products and services?

Great knowledgable staff

Report a concern   June 15, 2024 — Rated 10 out of 10 by W.C. Trek Bicycle Kingston
What do you like about our products and services?

Service was excellent, coffee was good. Fast service and repairs.

Report a concern   June 14, 2024 — Rated 10 out of 10 by B.M. Trek Bicycle Kingston
What do you like about our products and services?

I had a wonderful experience at Trek Bikes Kingston. The staff were extremely friendly, helpful and knowledgeable. I will highly recommend them to anyone.

Report a concern   June 14, 2024 — Rated 10 out of 10 by R.B. Trek Bicycle Kingston
What do you like about our products and services?

My first time at TREK. Service was professional, efficient, appropriate, and affordable. All the things I want in a bike shop. I would definitely return to TREK and I would recommend it.

Report a concern   June 14, 2024 — Rated 10 out of 10 by B.H. Trek Bicycle Kingston
What do you like about our products and services?

Excellent and helpful staff. They even had a treat for my dog.

Report a concern   June 13, 2024 — Rated 10 out of 10 by K.M. Trek Bicycle Kingston
What do you like about our products and services?

Friendly help, no pressure and good quality product

Report a concern   June 13, 2024 — Rated 10 out of 10 by A.G. Trek Bicycle Kingston
What do you like about our products and services?

Very friendly and helpful staff.

Report a concern   June 10, 2024 — Rated 10 out of 10 by B.B. Trek Bicycle Kingston
What do you like about our products and services?

Great People and great value!

Report a concern   June 10, 2024 — Rated 10 out of 10 by S.M. Trek Bicycle Kingston
What do you like about our products and services?

Very friendly service, I really appreciated my complimentary tune up. The bike also seems to be fixed, did 25K last night and the noise didn't start! Awesome people and shop! Thanks Trek Kingston.

Report a concern   June 10, 2024 — Rated 10 out of 10 by T.P. Trek Bicycle Kingston
What do you like about our products and services?

Always friendly, incredibly knowledgeable and ready to help with a big smile! Best Bike Shop In Kingston!!

Report a concern   June 9, 2024 — Rated 10 out of 10 by S.M. Trek Bicycle Kingston
What do you like about our products and services?

Fantastic, friendly, knowledgeable, enthusiastic and generous staff. Nice bikes too!

Report a concern   June 9, 2024 — Rated 10 out of 10 by S.M. Trek Bicycle Kingston
What do you like about our products and services?

Quality products offered by a knowledgeable staff and fast service and repairs

Report a concern   June 9, 2024 — Rated 10 out of 10 by M.C. Trek Bicycle Kingston
What do you like about our products and services?

Mike gave me an excellent service he cares about me and my expectations thanks !!!

Report a concern   June 7, 2024 — Rated 10 out of 10 by G.R. Trek Bicycle Kingston
What do you like about our products and services?

Great products and outstanding service !!!

Report a concern   June 7, 2024 — Rated 9 out of 10 by M.H. Trek Bicycle Kingston
What do you like about our products and services?

Friendly personable service. Reliable.

Report a concern   June 7, 2024 — Rated 9 out of 10 by S.S. Trek Bicycle Kingston
What do you like about our products and services?

Personable, knowledgeable, didna great job on the service.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.M. Trek Bicycle Kingston
What do you like about our products and services?

The welcome and invite into the shop is beyond comfortable. Parking is easy. One isn’t worried about how bad the neighbourhood is like “other “ bike shops in the area. Very clean, courteous, friendly sonic speed service! Hands down 1010

Report a concern   June 7, 2024 — Rated 10 out of 10 by D.R. Trek Bicycle Kingston
What do you like about our products and services?

Responsive, customer service orientated, knowledgable staff

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.D. Trek Bicycle Kingston
What do you like about our products and services?

Service was fast and comprehensive, appropriately priced.
Can't wait to get back on my bike!

Report a concern   June 6, 2024 — Rated 10 out of 10 by L.C. Trek Bicycle Kingston
What do you like about our products and services?

Fast and courteous

Report a concern   June 6, 2024 — Rated 10 out of 10 by C.D. Trek Bicycle Kingston
What do you like about our products and services?

Wonderful knowledgeable and friendly staff!

Report a concern   June 6, 2024 — Rated 10 out of 10 by G.D. Trek Bicycle Kingston
What do you like about our products and services?

Excellent service!! A breath of fresh air when compared to some other shops in Kingston! Looking forward to my next visit.

Report a concern   June 6, 2024 — Rated 10 out of 10 by G.C. Trek Bicycle Kingston
What do you like about our products and services?

Very good service. Pleasant staff.

Report a concern   June 6, 2024 — Rated 10 out of 10 by W.M. Trek Bicycle Kingston
What do you like about our products and services?

Great customer service.

Report a concern   June 6, 2024 — Rated 10 out of 10 by A.A. Trek Bicycle Kingston
What do you like about our products and services?

Friendly, knowledgeable, helpful service. Quick turnaround on getting my bike serviced.

Report a concern   June 5, 2024 — Rated 10 out of 10 by M.N. Trek Bicycle Kingston
What do you like about our products and services?

Good selection and if they don’t have it on hand, they’ll get it. Very friendly staff willing to help, educate and follow up!


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