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It’s no secret that Trek makes some of the best bikes available, but it’s still a significant purchase so I shopped around. I was looking for deals and I also wanted to ensure I got the best bike for me. What I found at Trek Kingston, I have to be honest, surprised me. Warm, friendly and knowledgeable only begin to describe the staff there. After a brief conversation about how I planned to use my new bike, they suggested a specific model and a couple potential trim levels. They then set me up on a similar bike for a “test drive” and sizing. About 2 weeks later, I’d weighed all my options and decided the Trek SL6 AXS was the one for me. We placed the order and a week later, I was back at the store to pick it up. And again, I was surprised. They’d already made the sale, but the incredible customer service continued. The owner and head mechanic took the time to review some extra features and maintenance items, plus they provided me with some guidance with online registration. And finally, they insisted on helping me load the bike, safe and clean, into my vehicle. Huge shout out to all of the staff at Trek Kingston. Thank you!
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