based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always friendly and so welcoming, even to those of us with little experience with bikes! Everyone is so knowledgeable and really listens to what we need in order to be sure they are making the best recommendation! Thank you!
Very pleasant people to work with.
First name removed
Had a great experience.
Mole Hill Bikes always offers quality products and superior customer service. You are always my first choice whenever I’m shopping for a new bike or need repairs done. Thank you for what you do!
Great local business with dependable employees
Excellent Customer Service! Very Knowledgeable and Very Friendly!
I informed the staff that we were in no hurry to get our bikes back and it took them a day to complete. We were very satisfied with the quickness of their services.
Jordan, Matt, and Alfred are the Best. How are they the Best? With knowledgeable, friendly and courteous service, they exceed the expectation. They made my buying experience great as well as making me a future customer... Thanks Mole Hill Team. Bill
Good place nice store
I would 100 percent recommend this bike store. It was fast, easy and everyone was very friendly! This will definitely be our go to bike place from now on.
Just a very friendly bunch of people and great customer service before and after purchasing a bike at Mole Hill Bikes.
So easy and provided great service! Customer service was great.
Always a great selection of Giant bikes along with friendly, knowledgeable sales and service.
Mole Hill bikes employees are friendly and knowledgeable, making for an excellent customer service experience.
You all were very helpful and friendly. Lots of bikes from which to choose and you helped guide us to the right fit.
SOCIAL DISTANCING AND GREAT SERVICE!I bought a bike for my lady and she loves it! Got my chain replaced on my mountain bike right there on the spot!
Friendly and helpful!
Friendly and personable staff. Great service. We love our gravel road bikes!
friendly, patient, helpful - different than most other cycling shops I've been to.
I spoke to Gerald on the phone on Wednesday and he was very helpful. I bought my two kids mountain bikes the very next day. Everyone at the shop was more than willing to help. A very pleasant experience.
Very reasonable costs and good deals.
Very helpful and knowledgeable about the best bikes for our needs. We prefer buying from small businesses in our community. We know we are buying quality products that will last for years to come. Thanks so much for your help. We have already enjoyed multiple bike rides together as a family! The Dinkle family
Jordan was very knowledgeable and knew exactly what I was looking for in a bike and giant bikes are the best. Nice selection of accessories too
Prompt, friendly service that came at a reasonable price.
had a bicycle shipped from them it was the best packed bike I have ever seen-great people!
Excellence quality and best rated products in the bicycle industry!
Friendly place to shop
Good products
Service was quick and a little under the estimate...
Super friendly staff. Always willing to take time and help with any questions or issues.
Great help finding what suited my needs! Highly recommend!