based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service is friendly and everything I’ve purchased there has been top quality.
High quality products with service to back it up.
Friendly knowledgeable crew at Mole Hill Bikes. They are attentive to all of my biking concerns and treat me like family. -Kathie Long
Great service from great people! Traveled from Alexandria, VA and loved it!
You were great to allow us to try out our new bike on a long ride! It was what sold us on it. I know that you will take care of is if we need anything with our new bike.
I liked the prices, the people who work there are very nice and helpful!
If you you want something cheap and good quality, you have to go there!
Thank you so much for your help!
Gerald, family and staff are knowlegeable and helpful.
Great service, great people!
Special attention and explanations! Enthusiasm!
I bought my Giant Liv electric bike there, my bike helmet, my Kual bike rack (love it and get stopped all the time by people admiring) and lots of other bike stuff. Like that they have Rails to Trails and other flyers in the shop!
Diane Landauer
Craigsville, VA
Best bike shop in the valley! Excellent customer service, very knowledgeable staff. You definitely don't leave feeling like just another customer. Giant/Liv bikes are top quality. Would recommend them to anyone.
The gentleman inside the shop helped me out when it came to trading in my old bikes and purchasing my new Giant. Great to be riding a Giant again.
They know bikes. They sell a quality product and back it up with service. If I need something that they don’t have in stock they will get it for me. Besides being a great bike shop they are a wonderful family business.
Giant bicycles and parts represent the best value in the cycling world. Service at Mole Hill Bike shop is absolutely the best in the Shenandoah Valley. Thats why I have been doing business with them since 1987! If you a bicycle or service on your bike I would strongly suggest you check out their bike shop in Dayton Va.
I went ove there to buy my first mountain bike and is the best place , very friendly guys and a very good service. Thanks!!!
I appreciate the quality of the products and Mole Hill, and the way they listen and try to fit the customers needs. I feel that I am among friends there!
Lowell Wenger
Always helpful, knowledgeable and friendly.
Test rides no problem.
Great range of bikes and accessories.
Personal and experienced as well as expert service
Love the owners and operators! Great service and great products.
Friendly reliable service and encouragement in all things biking
Great, friendly service.
Good prices. Very friendly. Keep it up.
Good value and service
Service is the key for me. I have never been disappointed and you have even gone out of your way several times to serve my needs.
Very pleasant experience with quick reliable service.
They people at mole hill are very helpful and informative. I will continue to buy my bicycle needs there for a long time.
The customer service that you get is top notch. Products are good and they are very helpful. We've bought 3 bikes from there now. Thank you!
Mike hill bikes is great to work with and are very knowledgeable.
I have purchased six bikes and many accessories from Mole Hill. Mole Hill carries quality products and gives reliable, friendly service.
Jordan was very knowledgeable and helpful. I will return in the future.
Great products great staff knowledgeable and friendly