West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   May 12, 2026 — Rated 10 out of 10 by Erik Davis West Point Cycles - Main St.
What do you like about our products and services?

Great service, helpful and well informed staff members.

Report a concern   May 11, 2026 — Rated 10 out of 10 by S.M. West Point Cycles - Main St.
What do you like about our products and services?

Exceptional service as always!
Report a concern   May 11, 2026 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

Outstanding customer service!
Report a concern   May 5, 2026 — Rated 10 out of 10 by B.G. West Point Cycles - Main St.
What do you like about our products and services?

Great staff, very attentive
Report a concern   May 2, 2026 — Rated 10 out of 10 by Bob Chaput West Point Cycles - Main St.
What do you like about our products and services?

Service and repairs are top notch. Always satisfied. The customer service is unbelievable. Every person is wonderful to deal with. Always feel like you’re a being taken care of. Shout out to Marc who I’ve dealt with a lot. Amazing guy.

Report a concern   April 30, 2026 — Rated 10 out of 10 by D.K. West Point Cycles - Main St.
What do you like about our products and services?

The young woman I dealt with was really funny, and very nice. It was a really nice trip to the bike store!
Report a concern   April 27, 2026 — Rated 10 out of 10 by S.G. West Point Cycles - Main St.
What do you like about our products and services?

Great service and knowledgeable staff.
Report a concern   April 24, 2026 — Rated 10 out of 10 by Mark Cresswell West Point Cycles - Main St.
What do you like about our products and services?

Professional, honest and reactive service that is aimed at meeting the customer needs rather than simply making sales. This is epitomized by the 30 day ability to return products that do not meet our needs.
I have no fear of being ripped off and have experienced the team (Andrew, Fiona, Teressa, Marc and Randy) to be genuinely interested in our cycling wellbeing.
Mark and Natalie
Report a concern   April 20, 2026 — Rated 10 out of 10 by D.P. West Point Cycles - Main St.
What do you like about our products and services?

West Point Cycles provides excellent care and customer service, giving options and suggestions as requested to help set up the perfect bike. Thank you!
Report a concern   April 17, 2026 — Rated 10 out of 10 by C.C. West Point Cycles - Main St.
What do you like about our products and services?

The service is exceptionally good and all the products are high quality!
I say thank you to all the staff for their prompt care and their attention to detail!!!
Report a concern   April 15, 2026 — Rated 10 out of 10 by Chad Steward West Point Cycles - Main St.
What do you like about our products and services?

Excellent shop
Report a concern   April 13, 2026 — Rated 10 out of 10 by Annette Haukaas West Point Cycles - Main St.
What do you like about our products and services?

Friendly neighborhood kind of place. Knowledgeable and pleasant people. I would buy another bike from them!! Annette
Report a concern   April 11, 2026 — Rated 10 out of 10 by T.M. West Point Cycles - Main St.
What do you like about our products and services?

Friendly, well informed staff.
Report a concern   April 9, 2026 — Rated 10 out of 10 by Allen Upward West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and knowledgeable staff and smooth service.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Keith Macdonald West Point Cycles - Main St.
What do you like about our products and services?

Excellent service when this shop worked on both my bikes lately.
One service they did for free, an unexpected bonus.
Both completed in timely fashion by friendly, knowledgeable technicians
Report a concern   April 5, 2026 — Rated 10 out of 10 by Grant Overton West Point Cycles - Main St.
What do you like about our products and services?

I always feel like I’m part of a community, when I walk into West Point Cycles . I’m often greeted by my first name and my repair needs are always looked after quickly . The staff are knowledgeable and are willing to problem solve , when a repair is more complicated .
Report a concern   April 4, 2026 — Rated 10 out of 10 by T.C. West Point Cycles - Main St.
What do you like about our products and services?

I don't always have the budget for WP's product line but your service is second to none.
Report a concern   April 2, 2026 — Rated 10 out of 10 by Zul Nathoo West Point Cycles - Main St.
What do you like about our products and services?

Your repair service is very honest, reliable, and efficient.
I come all the way from West Vancouver to your shop on East 2nd to get my bike serviced.
Report a concern   April 1, 2026 — Rated 10 out of 10 by Brad Davies West Point Cycles - Main St.
What do you like about our products and services?

The staff is the key component which provides value
Report a concern   March 30, 2026 — Rated 10 out of 10 by D.L. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable staff and they spend the time helping you.
Report a concern   March 30, 2026 — Rated 10 out of 10 by Glen Tang West Point Cycles - Main St.
What do you like about our products and services?

Great products, fantastic service. They are by far my preferred local bike shop.
Report a concern   March 29, 2026 — Rated 10 out of 10 by M.F. West Point Cycles - Main St.
What do you like about our products and services?

Great products, knowledgeable and super helpful and friendly staff.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.B. West Point Cycles - Main St.
What do you like about our products and services?

friendly efficient staff
Report a concern   March 28, 2026 — Rated 10 out of 10 by L.B. West Point Cycles - Main St.
What do you like about our products and services?

The quality of service and the friendliness of the staff.
Report a concern   March 27, 2026 — Rated 10 out of 10 by Kevin Dubinsky West Point Cycles - Main St.
What do you like about our products and services?

Good service person
Report a concern   March 27, 2026 — Rated 10 out of 10 by Jesse Schuhlein West Point Cycles - Main St.
What do you like about our products and services?

Your mechanics do a thorough job. Everyone seems quite knowledgeable who I talk to.
Report a concern   March 27, 2026 — Rated 10 out of 10 by P.V.B. West Point Cycles - Main St.
What do you like about our products and services?

Great people
Report a concern   March 27, 2026 — Rated 10 out of 10 by L.M. West Point Cycles - Main St.
What do you like about our products and services?

Over the years, I have found your staff very knowledgeable and friendly.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Bob Fitzpatrick West Point Cycles - Main St.
What do you like about our products and services?

Hands on; friendly; experienced; totally professional

Trust explicitly

Been cycling for over 60 years and they are the best 👍👍🚴‍♀️
Report a concern   March 27, 2026 — Rated 10 out of 10 by W.B. West Point Cycles - Main St.
What do you like about our products and services?

Extremely knowledgeable and kind staff


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