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Customer Testimonials
The tech was helpful and provided me with extra info I didnโt know I would need. Great experience.
Good selection of products, friendly staff
Fast, professional, reasonably priced.
Great, friendly, helpful and knowledgeable service.
Staff is always friendly and helpful
Great customer service. Thank u Fiona!
Service was always prompt and professional. Staffs knowledgeable and able to answer questions when needed. Thank you as always
Staff was fantastic. Engaging. Thoroughly knowledgeable and passionate about bikes. Not phoning it in. I know anyone can be hired to be polite and training in the basics of bikes if they're not already a live-breath-eat-cycling person. That's typical of specialized retail. BUT ... the staff in there are ACTUALLY really into bikes and you can't fake that. I want to single out one gentleman ... I'm sorry I forget his name ... the dude with a very long beard. 100/100.
Very friendly and customer friendly attitude. Will definitely be coming back.
Thanks, Andy!
Great service. Great price. Knowledgeable staff! Great experience!
Friendly, reliable and professional service. Always happy to help.
Excellent service, and wonderful staff ๐. I always leave West Point Cycles with a big smile on my face ๐. A BIG THANK YOU ๐ ๐ค.
Very good customer service. Good maintenance work.
Great service at a fair price.
Personal attention. Knowledgeable. Very flexible
good choice of components but more importantly the staff are knowledgeable and friendly, that's all a customer wants
Good service, reasonable pricing, team is very helpful
Great service, good people and great results.
excellent team who took an extra step to help with my purchase and made sure I was happy with it. I appreciate the help from Randy and Andrew at the Main St. store and another girl I spoke to on Sunday at Langley store, but I didn't catch her name.
Incredibly friendly and helpful staff! I'm a total bike beginner and everyone in the shop was amazing. Multiple people helped me between picking up my bike order, picking out gear, making sure my bike was setup correctly, and installing a basket and checking out a deflated wheel before I left. Very informative and kind. Even helped me get my bike into my car at the end. Totally recommend, thank you! : )
I like the variety and selection of products you carry. The store location and hours are convenient.
Great reliable service and repairs.
Lovely people! Very helpful
Customer service was great.
Excellent service. You have my full trust for parts and service.
Thank you!!
Great service, helpful and well informed staff members.
Exceptional service as always!
Outstanding customer service!

Great service.