West Point Cycles - Main St.
215 East 2nd Avenue
Vancouver
BC V5T 1B6
Canada

Customer Testimonials

Report a concern   September 12, 2026 — Rated 9 out of 10 by O.W. West Point Cycles - Main St.
What do you like about our products and services?

You offer a variety of products which makes selection convenient.
Your website was informative, easy to navigate with multiple locations providing service.

Report a concern   September 11, 2026 — Rated 10 out of 10 by X.Z. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff, great stock availability and price
Report a concern   September 9, 2026 — Rated 10 out of 10 by Patrick Fleck West Point Cycles - Main St.
What do you like about our products and services?

Amazing customer service.
Report a concern   September 4, 2026 — Rated 10 out of 10 by Enzo Federico West Point Cycles - Main St.
What do you like about our products and services?

great team that has taken care of me and my bikes for 10 years now
Report a concern   September 4, 2026 — Rated 10 out of 10 by D.C. West Point Cycles - Main St.
What do you like about our products and services?

Super friendly staff. Great selection.

Report a concern   September 3, 2026 — Rated 10 out of 10 by I.S. West Point Cycles - Main St.
What do you like about our products and services?

Service was great!
Report a concern   September 3, 2026 — Rated 10 out of 10 by J.W. West Point Cycles - Main St.
What do you like about our products and services?

Friendly staff, great service
Report a concern   September 1, 2026 — Rated 10 out of 10 by P.G. West Point Cycles - Main St.
What do you like about our products and services?

Great service from Andrew and the whole team at the Langley store. Thanks for being my go to bike shop! First name removed
Report a concern   August 30, 2026 — Rated 10 out of 10 by Chad Steward West Point Cycles - Main St.
What do you like about our products and services?

Everything.

Report a concern   August 30, 2026 — Rated 10 out of 10 by T.T.C. West Point Cycles - Main St.
What do you like about our products and services?

I was able to get a hard-to-find part. Pickup at Main St was easy, lots of parking, and the person who helped me was pleasant and efficient.
Report a concern   August 27, 2026 — Rated 10 out of 10 by L.L. West Point Cycles - Main St.
What do you like about our products and services?

Helpful, knowledgable, friendly!
Report a concern   August 26, 2026 — Rated 10 out of 10 by L.L. West Point Cycles - Main St.
What do you like about our products and services?

Great service by the guys. I was there to see if I could replace the tube I got last Friday as it wasnt inflating. I think it was Andrew who greeted me and offered to get me a new tube right away without even looking at my receipt, then offered to just replace the new tube for me as I was holding my bike tire already. The other guy took care of it promptly and I was on my way. They took care of the labour fee which I really appreciated. I’ll be back for future fixed

Report a concern   August 26, 2026 — Rated 10 out of 10 by Paul Yvr Moir West Point Cycles - Main St.
What do you like about our products and services?

Friendly and efficient pick up of my online order

Report a concern   August 22, 2026 — Rated 10 out of 10 by Sonny Wong West Point Cycles - Main St.
What do you like about our products and services?

Westpoint is my go-to LBS! Love them overall and the service is so knowledgeable, professional, and friendly.
Report a concern   August 20, 2026 — Rated 10 out of 10 by Laurence Cohen West Point Cycles - Main St.
What do you like about our products and services?

Products are ok, selection not great but it’s the people and service I like at Westpoint
Report a concern   August 17, 2026 — Rated 10 out of 10 by Noel Claremont West Point Cycles - Main St.
What do you like about our products and services?

You won’t find more knowledgable and professional service than Andrew and Ben at West Point. We’re so lucky to have such a great local bike shop.
Report a concern   August 16, 2026 — Rated 9 out of 10 by R.A. West Point Cycles - Main St.
What do you like about our products and services?

Good service, helpful staff
Report a concern   August 16, 2026 — Rated 10 out of 10 by T.D. West Point Cycles - Main St.
What do you like about our products and services?

Was very well treated with a recent bike service. Straight forward explanations, effective repairs done on time and per estimate.
Report a concern   August 14, 2026 — Rated 10 out of 10 by C.S. West Point Cycles - Main St.
What do you like about our products and services?

Knowledgeable and friendly staff
Report a concern   August 12, 2026 — Rated 10 out of 10 by B.Y. West Point Cycles - Main St.
What do you like about our products and services?

Best personnel in the city

Always ask questions as to what you really need or require
Never push higher prices items
Any work is ready when promised
Always make appropriate recommendations

Mark, Randy and Andrew are the best

Report a concern   August 11, 2026 — Rated 10 out of 10 by Jeremy Boudreau West Point Cycles - Main St.
What do you like about our products and services?

These people have always been awesome to me. Great products, great service, helpful advice. I highly recommend them.
Report a concern   August 10, 2026 — Rated 10 out of 10 by Dorothy Li West Point Cycles - Main St.
What do you like about our products and services?

Helpful and informed staff. Willing to go the extra mile.
Report a concern   August 7, 2026 — Rated 10 out of 10 by K.R. West Point Cycles - Main St.
What do you like about our products and services?

Needed a rush fix in between bike camp days and the staff fit us in. Fast and friendly. Thanks!
Report a concern   August 7, 2026 — Rated 10 out of 10 by M.M. West Point Cycles - Main St.
What do you like about our products and services?

Friendly service; clear explanations

Report a concern   August 6, 2026 — Rated 9 out of 10 by Jaeme Grosvenor West Point Cycles - Main St.
What do you like about our products and services?

It was done quickly a simple repair but it came in on the lower end of the estimate and that's always good and I'll bring my bike back there again for the next thing I had an accident and several things were damaged on my bike so one at a time I'm getting fixed the next item I will go there once again and have the work done there
Report a concern   August 3, 2026 — Rated 10 out of 10 by M.T. West Point Cycles - Main St.
What do you like about our products and services?

You had a variety of helmets to choose from. The 2 people that served me knew the products and were able to answer all my questions. They left me plenty of time to make my choice. No pressure. This is much appreciated.They were willing to help with all my bike needs and issues.
Report a concern   August 2, 2026 — Rated 10 out of 10 by Jan Bos West Point Cycles - Main St.
What do you like about our products and services?

Great staff. Knowledgeable and friendly.

Report a concern   August 1, 2026 — Rated 9 out of 10 by Rita Reeve West Point Cycles - Main St.
What do you like about our products and services?

Friendly, attentive and helpful staff.

Report a concern   August 1, 2026 — Rated 10 out of 10 by J.T. West Point Cycles - Main St.
What do you like about our products and services?

Had the fenders I was looking for and staff was great. Greeted me at the front door, helped me find what I was looking for and explained the different options
Report a concern   July 30, 2026 — Rated 10 out of 10 by Leon Popik West Point Cycles - Main St.
What do you like about our products and services?

Service has always been great. Employees very friendly and helpful and always remember me as well as bike when I talk with them. When asking about repairs many options are given according to how much I could afford and what priorities are. Repairs are done in a timely manner and usually done earlier than timeline given. Amazing overall service and recommend to any of my friends.

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