based on 1388 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Local store, knowledgeable staff, average prices.
staff always does a fantastic job keeping my grandson on the road. Thank you so much!
They installed a new rear tube in my e bike and made some adjustments so the bike would shift correctly. Along with the excellent customer service, the bike was done the same day. I highly recommend for service and parts.
They always do a great job servicing all my bikes. I use them every time.
Always good service and friendly staff. They carry top quality products.
Very helpful, knowledgeable, and friendly service who helped me find the correct bicycle and accessories to fit what I was looking for. He simply asked questions and shared options without any pressure to buy.
Great selection of bikes. Amazing customer service. Very knowledgeable.
Great support!
Fast, fair and thorough
Very friendly, fast and efficient!
friendly and informed and helpful staff
Great service and prices!!
Friendly service, ordered what was needed and was able to look up when my bike rack was purchased. Was able to cover under warranty ! They showed interest in the customer which seems to be a thing of the past at a lot of other businesses !
The personal attention everyone gives me!
Well stocked store for all things cycling related. Great staff, always very helpful.
Good work and friendly staff
the product line is exceptional and the service is outstanding
Nice friendly bike shop and they do excellent repair work.
Always willing to fix my bike quickly and efficiently. Everyone is friendly and helpful.
I appreciate their wonderful customer service . I bought a light for my bike and not only did the person help me pick out the appropriate light, but willingly put it on my bike. Also the day before I had parked my bike in their parking lot to ride the trail. When I had finished the ride and was putting my bike into the back of my car one of their employees, who was taking out the trash, offered his help in getting the bike into my car.
Very prompt service and completed it appropriately
Every time I visit the shop, they have a great selection of parts and accessories and are happy to get maintenance done on my bike.
The girl at the bike rental counter deserves a shout out for being very helpful, instructional, and respectful
We don’t take that for granted
Sophia is awesome! and a total babe.
Is she single? asking for a friend
Bought my last two bikes at this shop and know they will take care of my servicing. I am loyal to good companies
Repairs were done promptly and at a fair price, during peak cycling season. I am very pleased.
The people! The owner and staff are wonderful to deal with. I’m an avid cyclist traveling the country and we our truly lucky to have such an awesome family owned committed to the community bike shop.
I dropped off my bike, which had not been ridden in over three years for a tuneup; it was finished in two days! It’s like having a new bike! Thank you Y not cycling!
I've been dealing with Y-Not for 20 years. They always take great care of their customer's needs.
I'm not an avid biker but when I need bike related things I come to you. You do things right. Always pleasant, knowledgeable people working.