based on 277 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No high pressure sales. Have a nice variety of bikes and accessories. They fix your bike and are very friendly
A great staff that helps you find what you need (and what you want!).
Always friendly, always take the time with you, and never pressure you.
Staff actually ride bikes! Nice selection of products. I always used Mr. Newswanger in Shelby for service. Happy that you offer service near by. I appreciated that you would deliver my Airdyne, thank you!
Very fast efficient friendly service!
Reliable service
I like the personal and professional assistance. They are very knowledgeable.
Quality
Great staff that is friendly, very knowledgeable, and always tries to help answer any question or issue.
Very nice and knowledgeable. Quick service.
Great selection of cycling gear. Helpful staff also.
The high quality of Trek products and the shop knowledge for repair
You had the tool I needed
Very courteous and helpful, keeps good and state of the art bikes like TREK and Townie,Very helpful, don't mind recommending my friends
They’ve always been very helpful with our purchases.
Like it is local and very helpful
I got what I needed shipped right away.
You guys are very helpful, also very knowledgeable, and go out of your way to make your customer your first priority.
The people are extremely friendly and helpful and the product is perfect
Great selection and service, knowledgeable staff!
good service and quality products
Jeff helped me select a bike that was a great fit for my size and age. I rode more this past summer than I have in years. The free tuneup was appreciated as well
Excellent service good products
The staff was very knowledgeable and helpful with my purchase, it’s very clear that they are more interested in your riding experience than a commission or incentive.
Good quality and excellent service
Great service and friendly service
Very polite and fast service. First time doing business with them. I was impressed by the reviews which were accurate. Great bike shop!
Friendly
Quality
Reliable
Convenient
we like supporting our local retailer. PERIOD!
Love Eric and his Team.
Extremely fast service
Though job with an explanation.