based on 310 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amazing service and I could not be happier.
Great customer service!
The products I needed were immediately available. Even during these tough coronavirus times, the service was excellent.
Quality products and very knowledgeable sales people.
Love y-not cycling great store
Dave was very helpful in selecting bikes. The store has a nice selection, but not overwhelming with too many options.
Easy in/out service.
Quality bikes and expertise
Helpful, knowledgeable staff and product in stock
Ordered a bike Friday, came in Wednesday very fast service. Easy order .
Great service and convenient location!
Fantastic customer service!
Prices are pretty high. Be nice if there were some quality lower end bikes
Great staff
We appreciate how you were able to take care of us so well and are thankful for the quality of your product and your generosity in giving free rentals to people during this time of difficulty for many. We give you an A+ rating. Bob and Karen Matthews.
Friendly and conveniently close to my home
I've bought a couple of bikes from you over the years, but they are getting older.That's why I'm so grateful for all the help you've given keeping them running great and helping with upgrades. I know I can get quality components from you whenever i need them.
I want to thank you especially for offering free rentals during these trying times. We'll get through this together and you are helping folks get out there and exercise when it's needed most. Nice cure for cabin fever!
Even better, I expect these same folks while discover/rediscover the pleasures and benefits of exercising regularly. I'm happy to see the B&O trail being used so much now. It seemed like it had been underutilized before.
Thanks again!
Very fast friendly service. Top notch!
Very pleasant and nice. Quick service also.
Good products solid locally
The person who helped me and my son were amazing. They had total knowledge and had it not been for him, I would have never thought about buying a bike. Even a little expensive but the way I was treated was the absolute decision maker.
I will buy all my bicycles from here from now on
Eric and his shop are first class. Highly recommend Ynot for sales and service.
Great service and products. The staff takes the time to explain things to you.
Always willing to help and personable. As well as being local. They are great place. I have had several flat tires and they are fixed the same day. As well as purchasing different pieces of equipment. I have always been satisfied.
Local and friendly
Fast friendly repairs
I love the service! Very personable and knowledgeable; Kudos to Jeff, for all of his help.
The people
Reliable repairs, well priced. Staff friendly and helpful.
Great service and friendly staff. Great small business to support.
I appreciated the 1 on 1 assistance in picking out bikes for my wife and I along with the trailer for our baby. Very knowledgeable and fair. Thanks for working with us!