based on 1303 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Y-Not Cycling in Lexington are so easy and nice to work with when looking for a bike, highly recommended.
Good guy runs the place : )
Knowledge and friendliness of the staff.
Dave is awesome.
Friendly, knowledgeable, helpful staff. Excellent customer service. Honest, down to earth, great people & fair prices. I highly recommend. Thank you!
Employees are friendly and knowledgeable.
Good communication
Very friendly and easy
I love YNOT in Lexington. They love cycling like I do. Their prices are reasonable. They are knowledgeable and friendly. In warmer weather they host group rides. They are quick to get my bike back to me after I drop it off for service. I’m grateful to have YNOT close to me!
You ordered what I was looking for and your service has always been outstanding. Keep up the work.
Friendly, personal service
Friendly people and good service
Always does a great job preparing my bike.
Great service and easy to work with. Service done well!
Fast and friendly
Got quick turnaround on the work my bike needed and a fair price.
Very personalized service! I appreciate not feeling rushed and zero pressure to purchase outside of what I want to purchase. Each person is quite knowledgeable as well.
Personalized, knowledgeable service. Communication with them was amazing and the detailed service, impeccable.
Y-Not has dependable and needed parts for all bikes.
Your associates are always knowledgeable and helpful. They offer solutions without pressuring the purchase.
Super nice and very helpful And the prices are very reasonable. Super happy with the service
personable knowledgeable quality products always available for repairs; I never go anywhere else for repairs or purchases
High quality products, personalized service, Family Owned and operated!!
Eric & Dave helped me find the perfect fit in a MTB. Y-Not is as good as it gets. I'm a loyal, repeat customer at Y-Not because they've proven over and over again that they're they best at what they do. Great service, very competitive pricing, and they're right here in Mt Vernon!
Knowledgeable help. Great products.
Super helpful and informative staff. So glad to have such a business in the community
Friendly, helpful and very knowledgeable young lady assisted me with the Bosch motor for my cat trike 559
Always have what I need. Good sale prices. Friendly service.
Reliability
Very knowledgeable and their service is great