based on 259 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Have a good selection of products and are always going above and beyond to provide good service to their customers.
Very prompt and fairly priced
Excellent service
Friendly service. Good products.
Great products and great service!
Very sturdy bike rack for our car. The salesman was so helpful, kind, no pressure. This was our third time in to see rack. Loved the no pressure and he was kind enough to go show us how to put it on car. So glad he did. Took pictures before we took it off... ha. The rack folded up so nice also for taking it with us. Very pleased all around. Our son has also purchased 2bikes from your store plus a bike for our granddaughter. Highly recommended..
Other than the long wait between ordering my bike and receiving it I had a great experience!
The ownership, and staff are great and so helpful!
Always good, quick, friendly service
The products that you sell are of good quality. The staff is always respectful, helpful, and friendly.
You have professional repair people who know how to repair bikes
Was very pleasant experience,Jeff and Eric were great to work with, really no the products.Were very helpful in picking out accessories. All around great day.Thanks so much,First name removed
convenience, trusted advice, clearance sales
In an era of impersonal and anonymous commercial interactions it’s nice to know I have a bicycle shop that knows me and provides personalized service.
Very helpful staff and great prices
Location
Very friendly fast and reasonably priced.
Customer service always comes first !
Great customer service. Friendly staff.
Friendly; Same day service; Delightful
My tire wasn't holding air. You said you fixed it but I tried to ride my bike the next day and it deflated completely after a few minutes. I took the tire off and the tube was punctured.
Friendly, great prompt service and reasonable charges.
Prices are better than anywhere else. Friendly staff, I always feel welcome!
So friendly and helpful! Overall a great place to return to if I need help with my bike. Thank you so much!
Quick turn and fair price for fixing my son’s bike chain. Friendly staff and great product mix...my go to bike shop!
Great service and reasonable prices...
Dave is really nice, the bike is amazing.
Dave is a very experienced mechanic, accommodating with a friendly atmosphere. He provides cyclist with a professional experience when purchasing or maintaining a bike.
Fast, friendly and reliable!
Shop is run by a knowledgeable and friendly staff. They sell and service bikes ranging from little kid's just learning to ride to big kids like me that have been riding for 40 years! The Lexington store is located adjacent to the bike trail, making it super convenient before/after rides or to try out a new bike.