based on 1337 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff members are patient, courteous, and helpful. Repairs are done in a timely manner.
This past Saturday I stopped in for a flat tire repair.
Service was quick and I was served even before the store officially opened.
Bought a pair of shoes. lIke them a lot.
Thanks!
I had my bike gone over for the season, because I hadn't ridden for quite a while. Everyone was very helpful and informative. I will definitely come back and use your services. Thank you, Barb
Quick professional service to repair flat bicycle tire.
This bike shop is the best! I dropped off my son's bike for a tire repair and not only did they fix that they also fixed the handle bar and was a great price! It was also done in a very timely manner and the people working there are friendly and very knowledgeable! Thank you
Welcoming and very helpful. Had a tire fixed the same day and communication around completion was simple and easy.
Always have what I need and sound advice when needed. Top notch!
Great service, always going above and beyond to get me back on the Trails as quickly as possible!!
Great to work with.
Very prompt and courteous service.
Professional and affordable
The friendly and knowledgeable sales and service.
Friendly and knowledgeable staff that provides great service. Well made products that are fairly priced.
My bicycle operated like it was new after getting a tune up here.
I was just at YNOT yesterday picking up some GU for my long ride. Eric and friends go above and beyond to keep their customers cycling happy.
Dave is very friendly and thorough, explaining all that he did while tuning my bike, parts that needed to be replaced, etc. There is never any pressure to purchase any extra items or services.
Easy to work with, great people!
We appreciate the staff who are always professional, knowledgeable and always willing to help with any questions or issues with our bikes. They always help us even when we stop in without an appointment.
The products we have and use are great.
knowledge of the product
Everyone was knowledgeable and friendly
Excellent Service!
I dropped my bike off for a routine tune-up, and to also have it adjusted because not all the gears were working. Staff was very friendly, called to provide updates, and did excellent work. My bike is riding so much smoother now. Great Job!
The young lady that sold me the bike was very helpful. The shop didn’t have a bike to fit me at the time so she took my name and number. As soon as one came in she called immediately for me to come check it out and I bought it.
Friendly knowledgeable staff who are focused on taking care of their customers.
Quick and easy service. Highly recommend!
Eric and the entire Y-Not team is a pleasure to work with. Highly recommended for bike repairs - large or small!
This is the 4th bike we have purchased from Y-not. Today we traded in our daughter’s first bike for an adult sized- entire process took less than 20 minutes. Always great service.
We like the personal service.
Great bikes and knowledgeable staff to help shoppers.
Great service at a fair price!