based on 1331 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great to work with.
Very prompt and courteous service.
Professional and affordable
The friendly and knowledgeable sales and service.
Friendly and knowledgeable staff that provides great service. Well made products that are fairly priced.
My bicycle operated like it was new after getting a tune up here.
I was just at YNOT yesterday picking up some GU for my long ride. Eric and friends go above and beyond to keep their customers cycling happy.
Dave is very friendly and thorough, explaining all that he did while tuning my bike, parts that needed to be replaced, etc. There is never any pressure to purchase any extra items or services.
Easy to work with, great people!
We appreciate the staff who are always professional, knowledgeable and always willing to help with any questions or issues with our bikes. They always help us even when we stop in without an appointment.
The products we have and use are great.
knowledge of the product
Everyone was knowledgeable and friendly
Excellent Service!
I dropped my bike off for a routine tune-up, and to also have it adjusted because not all the gears were working. Staff was very friendly, called to provide updates, and did excellent work. My bike is riding so much smoother now. Great Job!
The young lady that sold me the bike was very helpful. The shop didn’t have a bike to fit me at the time so she took my name and number. As soon as one came in she called immediately for me to come check it out and I bought it.
Friendly knowledgeable staff who are focused on taking care of their customers.
Quick and easy service. Highly recommend!
Eric and the entire Y-Not team is a pleasure to work with. Highly recommended for bike repairs - large or small!
This is the 4th bike we have purchased from Y-not. Today we traded in our daughter’s first bike for an adult sized- entire process took less than 20 minutes. Always great service.
We like the personal service.
Great bikes and knowledgeable staff to help shoppers.
Friendly service and very knowledgable help by Dave
Excellent service with a quick turnaround. Highly recommended
quick and friendly service great prices
you guys are FIRST CLASS !
Customer service
Place is great!!
Quality
Everything
Great service, always going above and beyond to get me back on the Trails as quickly as possible!!