Customer Testimonials
We like the quality of the Trek we purchased. Terrel, our salesperson was very helpful, informative, friendly and non pushy.
Also had some small interaction with the bike mechanic which seemed very knowledgeable and helpful. My name is Jose Saez
Took a bit too long for the repairs needed. But overall the service was very good.
Quick, efficient and friendly service. The staff is very knowledgeable.
We have had Trek bikes for years. The service in their locations is always top notch. I’ve been coming to the Boca Raton location now for a few years and they are always helpful. We appreciate your help!
Friendly and knowledgeable assistance.
Knowledgeable staff
Service was excellent!
Products in stock.
Friendly, enthusiastic and thorough! Very happy! Thanks guys
I really appreciated t service. Especially that he put the cleats on my shoes for me.
Efficient and friendly staff
Everyone Was Nice 😊🤟 The Problem Was Fix With A Smile
Store employees are friendly & professional. Service work is excellent. Thanks Marlin.
They had the part I need, friendly and knowledgeable - answered questions I asked about new bikes
Great job and finished quickly
Friendly knowledgeable techs
We have service contracts on two bikes, one of which is a 2008 Trek FX 7.6 with more than 25,00 miles that looks and rides like a brand new bike... largely due to the serve provided by the Estero Trek service team. They also have provided great service for the 2021 Giant Fastroad.
Service needs are communicated by the team but no pressure applied to get immediate fixes.
All staff is friendly and knowledgable.
Great store with a great service team.
Awesome service.
Friendly, helpfully, quick service and for sure.....Trek is a great product....I would always recommend not only the product but the Naples store.
I thought Ivan, the primary sales person was outstanding. Knowledgeable, courteous and good technical knowledge. The gentleman that assisted me when picking up the bile was also very helpful.
Competent customer service with help and a smile.
Helpful staff!!
Friendly staff, knowledgeable.
Wow! Awesome! Came in 2 hours before closing and both team members resolved my problem and I’m extremely pleased with the outcome. Couldn’t ask for more!
Great service! Very friendly and knowledgeable. Outstanding customer service.
The service was excellent Chris and Alex were very professional. I recommend Trek Bicycle store to anyone needing service.
Overly helpful staff.
You guys did a very good job on my wheelchair tires and you were very polite to my wife. I thank you for that. I recommend you guys highly
Amazing service!
I like that you aim to provide the best products and services for your customers. The store is well organized and you’ve provided space inside to test the bike. You listen and help the customer make the best decision.
I chose a Townie, which perfectly fits my current needs and interests, allowing me to safely bike around my community on a safe and uncomplicated bicycle.
I feel confident that if/when I need service on the bike you will be there!