Customer Testimonials
Service was excellent. Staff was polite, informative and treated me as a valued. The only gripe I have is I was billed an extra $60 resulting from a charge for Level 3 service when I had requested Level 2 service
Jacob was very nice
the tech was very helpful
Friendly, personal service on site.
Great service, informative.
Helped to select the right bike for me.
This bike shop is awesome and repaired a tire on my mountain bike quickly and at a reasonable price. Technician was very knowledgeable. My wife found new bike shorts in her size. Thank you for the great work!!!
Service
Very good service and helpful
Needed a set of tires. 20 minutes later, installed and back on the trail. Thanks!!
Great service and fast turnaround! Thank you!
Great, fast and friendly service
I appreciate the one on onetime by the staff to educate me as I’m a new rider
Great customer service and fair pricing
Helpful service during purchase.
Excellent customer service. Jack is extremely knowledgeable. Spent a great deal of time with me to ensure I selected the perfect bike for me. Highly recommend this store.
tube replacement. Good service. A little pricey, wish maintenance was more affordable. Friendly employees. Would go back
I purchased a bike on June and love it. I brought my husband in this past weekend to look at bikes. I purchased a Trek with electric push and it fit my needs. Unfortunately, the older salesman we had kept pushing my husband to get a "traditional" men's bike...with the high mid bar. I kept saying, "he hasn't rode for years and at almost 70 a "step through" design would be better. He disagreed and I had to watch my husband try to swing his leg over the high mid bar and almost fall over. We left without buying a bike. Please look at customers to see how agile a possible customer is before insisting a male must have a traditional"men's" bike.. we are still looking
As always helpful and friendly staff. Best advice and they don’t try to upsell or get you to do services you don’t need.
Exactly as promised.
Great service . Very nice employee!
Good bike
Just went there 10 minutes before they were closing with a flat tire. John didn’t flinch, took the wheel, changed the tube in minutes. Then informed me about the lifetime flat program, I signed up on the spot. Great shop with great people!
Friendly and knowledgeable to patrons. High quality bikes and products. What stands out to me mostly is the friendly service. My Trek VR 2 is by far the best bike I've ever owned. Light weight and fast. Better than my Mongoose Expert that I had many years ago. The Trek store ordered a state of the art bike alarm for me. It is literally as loud as a car alarm. They went out of their way to hook up my alarm to my bike. Really cool that two of technicians bought a copy of my book titled IN Too Deep. Really made me feel good about my book. Hope it becomes a best seller. I hope Trek Bike store continues to thrive successfully in our community.
Great bike mechanics and very nice employees
Great service!
Quick turnaround.
Great staff, very friendly, and the work is terrific!
Polite and professional service
Great service
Affordable and good quality and time service.