Customer Testimonials
Have taken our bikes to Trek Bicycle Store in Port Charlotte 3 times for normal service. The service is always great and done on time. Won't go anywhere else.
Great staff. They do great work. Excellent customer service.
Very helpful, fixed the problem fast and efficient, and pricing was great!
Fast and efficient service.
Fair & Friendly service
Great experience and service. Felt like a neighborhood friendly boutique. Loved it
Great staff very helpful. Dropped off for a level 2 and had the bike back in a few days. Thanks Guys
High quality bikes and accessories, friendly and knowledgeable staff.
Fast service
Ryan, Elvia, Tony and Angel do a great job.
Staff is always helpful and friendly
Friendly, knowledgeable team that is customer focused.
Steve at the Ft Myers store extremely knowledgeable and helpful 😀
Good Service , spanish, products the best , I previously got 3 bikes from you, very good bikes,
My first time coming to the store to fix my son’s bike. Its was a great experience. Easy peasy and the price was great!
The employees that work there are friendly, helpful, and knowledgeable about their products and inventory. Communication from the repair shop is awesome. I received a call, with a voicemail, a text, and an email to let me know my bike was ready. I'm definitely going back. Thanks guys
the salesman that worked with us was awesome. his knowledge and courteousness is what we greatly appreciated
Friendly, professional, and knowledgable. Both initial sale and follow up support are great
This is our Favorite Bicycle store. Great Trek products and people who are passionate about cycling!
Marlon gave me incredible information, and he was very helpful. Jeremiah is also very knowledgable, friendly, and gave great information in servicing my bike. All the staff here is very friendly, will greet you as soon as you walk in, and have a wealth of knowledge. I would highly recommend this shop, and especially this staff!
Colin was great at explaining how to repair my 7200 bike. The repair took hours, not days, and I had it back on a Sunday
Service was prompt and committed was excellent.
Tony is super knowledgeable and could not have been nicer.
The technician was very helpful and super skilled
Staff are excellent, service is outstanding, and the bikes are superior
Only a flat tire issue this time.
Service dept. took my bike in immediately, repairs were accomplished and back on the roar in twenty minutes !
How's that for great service ?
Highly recommend !
Top the line service and quality bikes.
great service and a very fair prices.
The help were extremely friendly.
Jeremy went above and beyond in helping me get set up with my bike. He patiently answered all my countless questions with kindness and a friendly demeanor, making the entire process smooth and enjoyable.