Customer Testimonials
Excellent bicycle. I cannot speak to the value of the shop and its cost of goods and parts.
Everything was fixed and repaired as asked plus they notified me of a couple additional issues .
On time
Good work.
Very decent price.
Jade diagnosed my problem quickly and had it repaired as promised.
Great customer service
Prompt friendly service!
Christian and Jeremy were extremely nice. Thank you
Chris was fantastic in explaining everything about the bike and in fitting me to it
Everything!
Very attentive to the customers! Engaged with all customers! Thanks.
Elvia was very professional and made choosing and picking the right bike for us smooth and easy. She called to say when the bike came in and to check how we liked the bikes and how pick up went since she wasn’t there. The pick up process was easy and staff was very nice and knowledge. The whole process was pleasant and smooth! Thank you to the Estero staff!
I ordered online for pickup. Easy and quick service!
Great service
Great customer service!
timely service and friendly atmosphere in the store.
The people are very knowledgeable and friendly!
Good customer service, helpful in resolving issues
People are very efficient, knowledgeable and customer friendly.
The staff is very professional and helpful each time I visit.
Monika and the staff were amazing.
Bikes and accessories are top quality. Jeff & John just repaired my FX4 that wasn't shifting properly, even though it had a cassette installed in July 2024. After troubleshooting they determined that the cassette was defective and replaced it with a better one. Now it rides and shifts like new...
I found the store in East Boca as they closed my neighborhood store in Coral Springs. Upon entering I was greeted and ask if I needed any assistance. The gentleman to my surprise was from my old store in Coral Springs. He took in both of my bikes and sold me some more items. He followed up with me in a day and told me my bikes were ready. I really like the customer service that I received as it will definitely warrant me coming back. I just wish they didn't close the store in Coral Springs.
Knowlegable staff who took care of me and my issue.
Nice guys. Great service. Fast turnaround.
The staff was kind, efficient and very knowledgeable and I’m thrilled with my new Trek Townie.
The guys did a great job and it was ready quickly!
The people/staff who work at Trek are why Trek is so fab: their expertise, friendliness, knowledge and helpfulness ALWAYS is top, but the product itself - the bike - is reason two. 13,000 miles in 3.5 years and my Trek tolerates my abuse with ease, thanks to the quality of the bike and the superior service the staff always gives :) Highly recommend listening to and following their suggestions! Just a typeractive teacher...
Knowledgeable and friendly staff
the staff were very professional and assured me they could rectify all my 17 year old bike.
Repairs were were completed as promised.
Ryan was very helpful in doing my bike fit. He was informative and offered advice on using my gears more efficiently and suggestions on places to bike and group rides in the area. I really appreciate the information he gave me.
I like the service they provide