Customer Testimonials
Biking is relatively new for our family. My dad started riding about three years ago, and the team at Trek Cape Coral has been great from the beginning. About two years ago, he surprised my brother and me with mountain bikes so we could ride with him. It was a lot of fun, but it was tough finding time to get away from work and family on weekends.
Over time, my dad got into road biking too. In January 2026, he asked if we wanted to go for a road ride. We grabbed our mountain bikes and did 10 miles. The following week, we pushed it to 20 miles, and by then we were hooked. The only problem was that riding mountain bikes alongside road bikes meant we were working much harder just to keep up with my mom and dad. So we eventually made the switch to road bikes and ended up completing the 2026 Tour de Cape 30-mile ride. That was a great experience 🚴♂️
Since then, we’ve done several more rides and even joined a local riding club. My 11-year-old son has also been enjoying riding with us, and we recently picked up a second-hand Trek mountain bike for him that’s in pristine condition. He actually gets excited whenever he hears I’m heading to the bike shop and almost always wants to come along. That alone says a lot about the environment and how welcoming the team is.
We were also in this past weekend and noticed they have a sign for a youth mountain bike ride club for grades 6–12. We’re definitely going to be looking into this, as I have a feeling my son would absolutely love being part of it. It’s great to see them encouraging younger riders and building that community.
The reason I’m sharing all of this is to say that throughout our journey, we’ve spoken with Scott and I believe Drew several times. They’ve provided a lot of great insight, whether it was properly fitting us to the correct size bike, explaining maintenance and when to plan for it, or even giving tips and tricks for getting on and off bikes with clip-ins. They’ve been a great asset.
Sure, you might find somewhere to save a few dollars, but the relationship you build with a local shop is what really matters. We truly appreciate the support and guidance in all things cycling. 10/10 experience and highly recommend! 🙌🚲
Nice people good variety of bikes
Good friendly service.
Great service & follow up. Staff very friendly.
The guys are great. Time and time again. Best service
Your service
The staff is excellent! They are very knowledgeable.
Being a Trek store it is easier for you to get parts for my bike than many other locations
Great associate at the store, perfect help to find the right bike, very professional
Excellent work
Had a flat and they got me in and out in about 20 minutes. Great service!
High quality products and stevice
My bike is already on the way and should be here next Thursday. I like the fast prompt service that I’m getting so far.
great selection of products you can get parts not available in the store . trek will Order it for you service department is awesome well trained staff does a fantastic job
Very helpful and informative
Always great service, friendly and quick, never disappointed
Professional and courteous
Fast and friendly service
I bought my 820 here years ago and always come back for service. I love that you hire veterans like Bismarck who is 100% committed to customer satisfaction. Really outstanding service and customer relations. As far as Trek bikes go this is the only place that matters to me. Thank you !
Really care about their customers . Great quick service
👌
Excellent customer care service. I bought a used beach cruiser bike for my 10 year old grands who has a disability and is just learning to ride a bike. She needed support (I.e. training wheels) to help her get used to riding. The folks at the Trek bike store in Boynton Beach were very helpful in suggesting I order stability wheels for this bike. The technician was amazingly helpful installing these support wheels.
Today my granddaughter took her first ride and was so excited that she has asked to go out again-which of course we will do.
Employe and service top rate.
Name removed
Attentive and knowledgeable customer service.
I brought in my bike because it had a flat tire. I was greeted at the door and offered to have help bringing my bike inside. I only waited about 10 mins to have it fixed without an appt! Nice!
The Trex team members have great attitudes and are very knowledgable.
Very friendly staff quality service.
The Trek Bicycle Store of Boca Raton offers quality products and a staff of friendly, knowledgeable professionals.
Very professional and fast service.
good service