Customer Testimonials
I have both a Domane and a Checkpoint and Chris services both. Super knowledgeable and efficient, always provides service with a smile. Trek Boca is lucky to have a guy like him. Trek Boca’s service is what keeps me coming back.
Very good at fixing your old bikes keeping your new bikes in good working order. Very knowledgeable.
Trek associates are knowledgeable and glad you help you out with solving your bike needs.
Prices seem to be good
Very well made and our service guy was awesome.
This is a great Trek store. They could not have been more helpful, personable and professional. They got my Trek fixed and helped me load it back into my car which I really appreciated. Jim also gave me tips on how to load the bike into my SUV in the future so I don't damage the gears. Highly recommend this store. Great service.
Service is always great, quick and professional.
Anthony made the process quick and easy. I came in, told him I saw the Trek FX 1 on closeout online. He said he could order and assemble it and help me out. He called me 4 days later with it ready and when I picked it up he continued to provide great service, even being willing to talk to me about the bike, give me tips, share more about himself once I asked, and he made the process really enjoyable.
I’d consider coming back just to have him help me out on something I could potentially figure out myself. And I love the bike!
Very knowledgeable and accommodating staff. Great store for buying or repairing bikes. They get a 10 out of 10 rating.
The lifetime tube replacement is worth the price. The staff is great and full of local knowledge.
I had been planning on purchasing an Electra Townie Go! For several months. We were on a trip visiting the southern coasts of Florida and we spotted this Trek shop. We went on July 17th 2025 and were met by Jeremy. I told him what I was looking for and what I had already looked at and researched. He dispelled some statements that others had told me and was extremely knowledgeable about the bikes. I test drove the Townie Go! S which I loved more than the 5i that I had been looking at. I felt he answered all questions and didn’t just try to sell me a bike. He also arranged to have the bike shipped to our house in Key West since we were still on our trip and did not have a return date back to the keys. I was thoroughly satisfied with the service at this shop.
Very quick service
Great service on maintenance and repairs. Always highly competent, prompt, and friendly
Great customer service and great staff !
The bicycle is amazing and the service department outstanding
I like the personal touch. Except for when they hand me the bill at the end, it almost feels like I'm walking over to my neighbor's garage (who has a strangely high number of bikes) and they talk with me about my bike, what it needs, how I use it, and what issues I have had with it. Then they work on it like it was their bike, get it back to me quickly, and seem happy I stopped by. It's a small shop, but they know what they're doing, and do a great job. They even helped me walk my bike out and get it loaded up.
Everybody in there is very nice and they were willing to help me as soon as I walked in the door. Those guys are really good in that store. Hopefully they stay there and nobody moves them around because that right there is perfect.
Steven was very helpful. Great bike shop!
I have shopped at this trek store for over ten years and have never had a bad experience. These people are all professional !
Polite, helpful, efficient, reasonable prices.
I have been a Trek owner for almost 2 decades and enjoy their bikes daily.
It seems like they have a more customer focused team working then a year ago.
Ivan was very helpful, knowledgeable, and pleasant.
Great service and good guys.
Salesman listened to what I was after and provided the perfect bike
Very friendly and efficient
Great service
You didn't disappoint me everything was good the guy that worked on my bike his name is Zack he was very helpful and understanding and help me out a lot with questions everything was good Zack is a good worker
Mechanic who worked on my bike knew exactly how to repair it!
Friendly, fast, knowledgeable service.
Great staff, very helpful. I have used them for years.