Customer Testimonials
Great service.
The service contract has been fantastic for us… BUT the SERVICE you get from the bike techs is just wonderful !!
Cory and Billy are awesome! I was in a jam and got there before opening. Billy set me up in a hurry. You can't go wrong with this crew. Your Port Charlotte and Punta Gorda crews are the best. Remember that.
Excellent product and service by staff
Personal attention of staff, which is always informed and non-salesy.
The best and friendly service.
The service is outstanding!
Great products and excellent service!
Went in for a simple chain swap, and Jimbo was not only extremely helpful, he also offerred helpful advice on additional aspects of my Emonda. Highly recommend without reservation!
I like the quality repair work you do
Pleasant, helpful, courteous staff
Above and beyond-San Carlos; Too overwhelmed-6 mile Cypress store
Quickness of assistance, knowledge of employee.
Great experience, super helpful ppl. And great bike. Tx
Great customer service and very knowledgeable.
I will definitely be back to buy another bike for my wife
Courtesy
Professionalism
Good inventory of bikes and accessories plus a great service department.
Prompt Efficient Friendly. Proactive in identifying and rectifying problems not seen by client.
Very positive experience overall.
I walked into the Trek store with a bike to trade in on a new one. I met with Ryan who was knowledgeable and patient with me. He provided me with a few options and was truly trying to get me onto the correct bike for my next journey. In the end, I felt he gave me a fair deal and made it easy to transition to my next bike. I was also pleased that he transferred accessories from my previous bike to my new bike and made it easy to get on the road.
I will return to this store in the future for servicing as I feel I will be well taken care of by a group of friendly and knowledgeable bike people
Always willing to help your customers. Your service after the sale is excellent
Fast, complete, and friendly service. Loved it!!
Quick service without an appointment. The tires on my bikes never held air very well and always seemed to be low, the team replaced the inner tubes during the visit, let’s see what happens now. The bikes are nearly new…
Very attentive and friendly staff. Above and beyond!!
Great service
service contract when bike is purchased
Love the product and the salesman was very informative!
Got my bike fixed within the hour. The associate working the repair section was polite, easygoing, and professional.
Zak did a great job!
Elvia was awesome. Very knowledgeable, helpful and friendly.
Great fast service on a rear tire blowout
Good service