Customer Testimonials
Brought the bike in for a tune up. When I got the bike back, it rode smoother than when I first bought it (used). I am now going faster, with less effort, and shifting is as smooth as it can be. The shop only did what was needed, without any extra add one that were not required. I trust the people there to guide me as to the best option for keeping the bike riding smooth
Very friendly, very informative, showed me exactly what they needed to repair and why. Good business to know about, will bring all of my bikes here.
Good quality product - helpful staff
Fast turnaround on my bike tuneup. Rides great now.
Helpful
I arrived with a flat and within 15 minutes, I was good to go and continue my ride. It made my day that I could keep going and not have to Leave and come back for it. They were so very thorough on checking things, and since I was so impressed with the store manager here on East Tamiani Trail in East Naples, he convinced me after explaining in detail the significant advantages to a service contract package that will save me a significant amount as compared to doing things ala Carte . Thanks again and I am confident that my bike will remain in to working condition. Thank you to both the lead technician and manager. HIGHLY recommend !!
Quick, efficient and polite.
staff very helpful and accommodating
The excellent service you provide
Knowledgeable, friendly, very helpful (Elvia, Mike, and Logan)
The rear wheel hub on my Trek was jammed. A local mechanic recommended this store and it was absolutely the best. Not only were they able to fix the problem and at a fair price, but both mechanics clearly enjoy riding and fixing bicycles. We exchanged information about rides and repairs; it was enjoyable to do so while the repair was ongoing. A great store!
Great staff and products
People who worked there are friendly and supportive.
Great experience! Everyone was so helpful. Thanks so much
I especially liked Joseph who listened to my needs and made a plan and followed through.
He did quite a great and extensive rebuild of my Trek bike and had it back to me the same day!
I was regretting having to ride my old bicycle-as it had been about 2 years since I stopped using it.
While I was there I saw him work with a lady who was intent on buying a bike. Joseph spent a lot of time finding out what she required and made workable suggestions.
Great price a d excellent work.
Great service. Work done in a timely manner. Staff was very helpful. Will definitely go back for any bike related needs.
Tha nks for letting me know you could fix my bike it's great
Happy with the bike and store staff is very helpful
Everyone is nice and friendly. Dropped off my Schwinn bike for tubes and tires, and a tune up.
They had it ready the next day! And an even nicer surprise was the gear shifter was working better than it had in years!
The bike looked great! Thanks so much
Randy
I like the service is fast and professional.
Right on. Trek guys are super. Lots of info, easy to ask questions.
Zack & Ralph are very personable and do excellent work.
My old bicycle is riding like its brand new thanks to the excellent service provided
Friendly staff. Quick turnaround.
Great staff and service. It’s always a pleasure to shop there.
Jeff and John are always great to work with and I totally trust John to work on my bike. When I got it back after a tune-up it looked and rode brand new.
Associate was very helpful and advised me what was best for my needs
The best around! They keep my business moving!
Great bikes, accessories and terrific customer service.