Customer Testimonials
Service
I was a walk in for service on a Sunday. So pleased to discover they could help immediately and were so very helpful! Love that it is a small family run business! I was also able to observe their interactions with two other customers and the extent of assistance, knowledge and patience was great!
Highly recommend them for all your cycling needs!
The gentleman that helped me was very friendly and very willing to help me find the bike that I was interested in.
The staff helped me find a great bike and encouraged me to take it for a ride around the neighborhood to really get a feel for it. They took the time to adjust everything so it fit me just right, which I really appreciated.
There was no pressure to buy, and they were honest about all my options—even mentioning alternatives online. I left feeling confident in my decision and with a bike I know I’ll enjoy for years to come.
Best service and friendly staff
repair rep was great, very efficient, nice job of explaining the repair
I had a great experience purchasing my Trek bicycle from Trek Bicycle Store of South Naples.
Chadwick helped me find the right bike for me, Alex helped me order the bike and extra parts.
Johnny made sure the bike was delivered.
drive by
Efficient operation…fixed two tires in less than 2 hours at a very decent price point
Me gustó la bici y el servicio prestado volvería a comprar otra y los recomiendo
Excellent staff!
Excellent customer service ! Keep up the great work!
I just needed a couple of tubes, nothing special but they had what I needed and were happy to help.
Very happy
Friendly and expert staff. Very helpful and very reasonably priced.
I like that they can service most any bike.
John S was very knowledgeable and wonderful to work with! Highly recommend!!
Your store manager, Steve, has been an anchor at this location. He is good at customer relations, shares advice, and works with his team to make sure that my needs are met.
The staff was very friendly and helpful. They did great work and took great care of me and my family.
First rate bikes, at a reasonable price point, coupled with superb service, in very respect.
Great team
Nice environment
Clean
Very helpful and attentive
The service was prompt, efficient and they helped load my bike right into my car.
I just bought a new bike new tires and tubes. Had a little misunderstanding. I got that straightened out and they were right on top of it took care me really good and I appreciate it. It takes a good for the help.
Good sales and service/suppport.
Good products. Nice people.
Always helpful and friendly. Great prices and service that goes beyond what's needed. Been going to them for over a year now with nothing but good service
Trek makes a great bicycle!! Every time I go to a Trek store, the service is always outstanding!
Staff very knowledgeable and spent time showing me various options. Good selection of accessories.
Friendly and knowledgeable staff to take care all of your biking needs.
The staff in Naples store were very friendly and informative. They were the reason we bought a bike. I love the smooth operation of the bicycle and the lifetime warranty