Customer Testimonials
Excellent service. Knowledge people. Very prompt service. Reasonable prices.
Professional, efficient, knowledgeable and polite staff. I am using the same store for at least 15 years and not a single time get upset or disappointed by the way they treated me. Just got my second bike from them!
Thank you, Trek, and especially thank you Ryan for taking such a great care of me at the time of bike desperation!
Name removed M.D.
Friendly courteous service.
Good service and often very prompt. On a very busy Sunday morning they still fixed my flat tire in under 30 minutes. Good inventory of bike related stiff also.
Friendly, knowledgeable and a willingness to accommodate my needs in a timely manner.
The staff was very helpful and amazing. Jeremy was able to get the parts I needed ordered.
Expert advice. They have fast, friendly, and reasonable bike tune up and repair services. I have always had a positive experience dealing with the staff. I appreciate their quick repair service when I show up with a problem and they are able squeeze me in for a repair the same day. Most excellent!
Great customer service
Prices are fair, service by eager and friendly staff is fantastic, no games.
Yesterday was my first visit to this store, having to buy a couple of bike accessories. Store was clean and very organized. Rodney was very pleasant, professional and helpful. Great store, great service.
First name removed
Everything went perfect and on time. Thank you
Great store..
John the service manager is a magician.
Great, honest service! Everyone was so friendly and very helpful. 10/10 recommend!!
Great product selection and wonderful customer service
Staff is very helpful
Had products in stock
Dealing with the Naples South Trek Store is always a pleasure. Alex always makes me aware of what I need to keep my Emonda in the best condition.
The staff is always pleasant, prompt and knowledgable. I have had occasion to use their services many times over the last several years and have been extremely happy with my experience.
Jim Hoffman
Phone number removed
Fast response on service.
Great service 👍😊
Service,people and quality
Very knowledgeable and friendly stuff! Everything was on time and well done. Thank you.
Great customer service!
The Electra bikes are great. The whole bike buying process was fantastic from everyone that helped us in the store. I highly recommend this professional bicycle shop to all.
Thank you,
Bob Jelardi
Vic was very helpful when selecting our two new TREK bikes. He was also efficient and had our old bikes repaired on the date he promised. I recommend our local bike shop for all your needs.
Very friendly service
Excellent customer service.
Great quality. Knowledgeable staff!
I had an older Santa Cruz full suspension Mt bike that needed a front shock rebuild and new disc brakes. Jerimia and the guys pulled the front shock , sent it to CA for a rebuild. Once shock returned new disc brakes installed and pedals replaced. They did a beautiful job 👍👍👍
Fabian and the team did a great job