based on 2815 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is excellent
Very responsive on the bike repair.
Sales person was very helpful in picking out a new seat for my bike
Great people great service
Very friendly and knowledgeable staff……Sean and Adam were great!
Prompt and professional service.
great quality service and people
Outstanding Service department and team
Welcoming, professional, service oriented
With the goal to satisfy customers
GREAT EXPERIANCE.... BIKE WAS PUT TOGETHER FOR ME SAME DAY... WENT BACK THE FOLLOWING DAY AND BOUGHT ANOTHER BIKE..... HAD A GREAT RIDE.... FIRST E BIKE. 62 YEARS OLS AND HAD A BLAST....
Service is top notch! Jim is awesome!
I needed a tube replaced and they got to it quickly. Fast and knowledgeable service.
They were very accommodating on my last-minute needs. fix my bike, very reasonable price as well. Would highly recommend their service department.
Reliable products
Always helpful, knowledgable and great sales and service
The do top notch work, their people are very knowledgable and helpful.
Awesome team at Trek DG. They are so willing to help out with anything you need related to your bike. They helped me purchase a new bike and computer, then installed and calibrated the computer and rear light/radar for me.
Knowledgeable staff, relatively quick turnaround of service.
Great customer service! I’ve been getting my 25 year old Diamond Back tuned up for several years and the team is always on point! Thank you Team Trek.
Good quality
Bethany was fantastic !!!
The staff is awesome. Always there to help!
Fast service, great team, kept us updated
Great work!!!
great customer service on bike repair and part replacement!
Friendly staff. Went in for inner tubes and came out with a wealth of knowledge about what to do with some of my older bikes. No hard sell, just helpful staff. I will return.
Friendly, knowledgable service and a great selection of bikes and accessories.
Got me in and out the door for tire resealing very quicky. Would recommend to anyone, you are lucky to have such great techs!
Good, friendly and professional advice.
There was very little communication and when I picked up the bike it wasn’t put back together correctly.
great staff at the store - friendly, knowledgeable, very helpful!