based on 6785 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent variety of products. Easy online ordering. Reasonable delivery time
Good prices and helpful service
Excellent customer service. The sales manager was very helpful.
Prices are great as well.
Thank you!
Nice torque this is my first torque i have
It was fast and Exactly want I wanted
Great Price. Availability of the item I wanted. Perfect service. Thanks
Fast shipping, great upfront communication!
Thank you
@reid_out_doors
Clear description of products and fast delivery
Prompt responses to communication. Honest repair shop. Good selection of bicycles (during normal years). When I bought my bikes you allowed for long test rides to ensure fit. Good selection of bicycle accessories. Knowledgeable sales staff.
Everyone was friendly and helpful. I also appreciated that nobody assumed I don't know anything about bikes just because I'm a girl! Thanks for not assuming :)
Sales staff were friendly and knowledgable.
Good products and good service. I especially liked the $25 helmet "door-crashers" at the sale.
The great service and knowledge to help make the best purchases.
Great bike shop. Staff are approachable, knowledgeable, and friendly.
I ordered on black friday and received the next day!
Fantastic helpful people!
Knowledgeable
And friendly service!
More people fixing bikes during the summer
Professional service
It was pleasantly surprising to be reached via email and phone regarding delivery of my order. Thank you.
Good day,
I have been a customer of Sweet Pete's since it's inception and the reason I keep coming back is that the staff are knowledgeable, the products you have are of the best quality and if at anytime I have an issue with anything I have purchased, your staff makes it as easy as possible to either find something similar or return my funds.
In this situation, I was out of town when I received the "friends and family" sale (I LOVE this sale). I called your store, explained the situation and with less than a half hour was told that I could select my items from the online products which would then be shipped to the store. I returned from my trip, made a call to see if my items had arrived, and, voila, I have everything I need & in my size.
luv ya guys!
Great mechanic and friendly service
I appreciate your super friendly stuff. They are also quite knowledgeable, and willing to explain things to my satisfaction.
My experience purchasing my Kona Honzo was fantastic. I was coming off an old (I mean old) Trek ao the newer Mtn bikes were a whole new thing for me. Brent was the guy I dealt with and he was excellent. We talked about my riding experience, style and how I would use the bike and then I knew I would be leaving with a hard tail Honzo. The bike is sick and my experience has been first class. I would recommend you guys and would return for any other bike purchase in the future.
Speed of service!
Helpful and Knowledgeable staff(thanks Spencer), I really appreciated that he was most interested in respecting my goals and budget and then helped suggests repairs to my bike in a way that made the whole visit a satisfying experience.
You were great to deal with. Thanks
The guys here were very helpful in locating the bike that I wanted and they communicated with me along the way so I knew what was happening. Thanks for my new Kona. I love it.
First name removed.
Easy purchase easy returns. Processes were easy. Extensive product offering
Had the product I wanted and easy to pick up in store.