based on 6785 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick turn around on my order
I like the brands you carry. The Service has new excellent
The guys are awesome and very helpful I also ordered online and it only took 3 days to get here which is excellent thanks again
Super prompt delivery and excellent product!
Good selection, friendly tech support for an online order. I miss being local to shop in person!
I like that you respond very quickly to emails about products and purchases. I also like the quality of your products and the brands that you carry (eg. Kona, Arkel).
Knowledgeable staff, quick service
Great communication when inquired about my online order. Friendly and helpful staff, reasonable prices.
I had to wait a year for my bike to show up and I love you.
post covid and had what I wanted . great customer service. friendly helpful
Fast delivery. Parts I wanted available. Zero hassle with order. Brest service
Good selection, friendly service.
Though the products are largely available across many bike shops, the level of client service is exceptional. There is both a very high degree of expertise and, more so, care and compassion. In my case a couple of conversations (via phone and email) led me to save money in the near term as well as provided an alternative and better product solution when the initial product ordered was not available from the manufacturer. I’ll be going back to Sweet Pete’s as my bike shop of choice.
Young man was very helpful
VERY fast shipping
Very quick and efficient
happy with product availability online and quick shipping!
Super fast shipping!!
Excellent customer service
Very good service with many good products for bikes or ebikes
Hi,
I’m new to the neighbourhood first time I’ve used your services, service was great , price point was good. Very friendly and professional. I would be more than happy to recommend people to your store.
Thanks,
First name removed
Online transaction is straightforward, convenient and shipping is fast.
Good sales
Great customer service. Broad selection of parts (tires).
You had the bike I was looking for.
Excellent, high quality products. Very professional, helpful staff.
Kind, caring and honest employees who make an effort to satisfy and meet my needs while never assuming that they know more than me about my bike or my needs.
Very good
Straight up people. No b.s.!
It was very easy to order online and to pickup in the store.
The deal on the Tacx trainer was great and helped steer me to this location to buy.