based on 6735 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you!
The abundance of caution and concern for my “safety” was nauseating. The service department is using the Shimano crank recall like a flag to be waved around by Karen’s during COViD - “we can’t replace your shifting cables if we don’t inspect your crank”, they said. Wasted my time to drop off and pick up, nothing done, zero $ earned by the shop. Not likely to come back.
Efficient online ordering and pick up system.
Products as described and good discount code!
Fast speedy delivery.
Great product fast and lightweight.
Thanks
Great service from Mitch!
Easy to use. Delivery was a breeze
Item came quickly, no issues. Keep On Keeping On
The staff are very knowledgeable and helpful. I will definitely go back when I need parts.
Had items I needed in stock at reasonable price. Easy in-store pickup. Would buy again.
Everything I ordered
Wide variety of parts available. Fast delivery.
Great selection of quality products shipped to your door in a timely fashion.
Always friendly and helpful! Great customer service
You didn’t, no problem
Expert advice. Quick and good repairs and tune ups. I love my bike.
It doesn't feel like much tuning happened during the tune-up. My gears still shift clunkily and the brakes squeak. I've had tune-ups from this shop where it felt like the bike was brand new after, but the last couple have been sub-par. I feel like maybe the direction the shop is going towards only wanting to sell and service high end bikes and that is fine but I wish I didn't waste my time and money bringing my bike (that I bought new a year ago from your store) in for service that amounts to a total nothing burger.
great variety range of of bikes, accessories and apparel.
I like the friendly and knowledgeable staff. In my experience when I use my bike after a Sweet Pete”s sevice everything works!
Great service!
Knowledgeable and thoughtful staff, generally good selection of products.
Very well done; easy to order, fast, good communication and delevery as per schedule
Professionalism and quality
Friendly, helpful staff and good products
Friendly advice. Good prices.
Product arrived from the warehouse in good time. Communication was excellent. Price was fair.
Ordering online is simple enough and the pick up and communication is simple with no issues.
You are Sensible
Fast, friendly, efficient & reasonably priced!
Great shop and bike lines service amazing and prices unbeatable