based on 6894 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast shipment, good prices
Service was very good. Great customer service. Very fast and honest!!!
Hands down the best bike store and service in Toronto!! The bike tune up service is just next level. From bike intake and conversation what needs to be done on the bike and honest advice from the staff, to a call from a mechanic during the job, informing about other possible issue and solutions. Also, the whole process and all the notes are recorded in the computer, so it's always clear for both parties what was discussed.
Thank you so much for an incredible service and outstanding crew! You guys rock!
Great service!
Just had a great experience and really found the staff members helpful. Felt no pressure to spend more, they worked within my budget, and were very clearly knowledgeable.
The staff and the service provided was amazing. They were very accommodating.
Company rep listened to my situation…. Gave directions to the solution…. The product Intequired was in inventory….problem solved ….. lucky me.
Reliable
Wished you had more colour options in stock 😊
Fast, easy, free delivery... and the product looks good and hopefully lasts
Just, stand the claimed delivering time. 7-10 days.
It took 15 days to get my order. Next time - amazon.
Liked the follow up and explanation when my part became unavailable and the remedy offered.
Your helpful and informed attitude. You are the best!
I bought a pair of pedals. The bearings were too tight, had to adjust. Shipping was very fast.
Friendly and knowledgeable staff, non-judgemental and open atmosphere (e.g., able to ask dumb questions)
i liked how fast the product came and i liked the product itself
Si
Service was great! They went out of their way to accommodate a special order.
Good service and a quick turnaround.
Friendly staff.
Good service
Great service from the staff!
you did not disappoint me at all. Great service - which is why i selected the 10 rating - as in very likely to recommend
Thank you for supporting us!
The service was well informed with great follow up!
The service was super quick (full tune up in half a day) and the folks that work there were kind and explained all of the work done to my bike. Highly recommend.
Good service and good products
Better stock, most of what I wanted was not available.
Friendly & helpful!
Great service and pricing!
Fast service and good inventory