based on 6894 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, knowledgeable, reasonably priced.
Their prices are usually the best, and they off the best quality merchandise. I also like their repair service.
Speedy and informed service, clean and organized store, lots of space to bring bikes into.
Price, quality and customer service.
John Fornasier was very helpful preparing my online orders for pickup. Will definitely come back for future servicing, etc.
The staff is always very friendly and super helpful when I bring in my bike. I bought my road bike from you 10 years ago and have received great service every time!
Good price fast shipping
Good communication and friendly service. Delivered when promised with no surprises. Thanks Brent and team.
Always very pleasant. Parking is terrible and you are getting a bit expensive for tune ups
Great personalized service. As someone who doesnt know a ton about bikes, I feel like I was given the right amount of information to make a decision
Friendly. Helpful. Honest, hearing what I want/need, not trying to 'upsell'
Open a satellite location in Temiskaming Shores!!!
Items in stock. Quick delivery.
Informed staff, great listeners, very polite, attentive but not pushy.
Lovely quality products at several price points.
The takeoff dropper post I purchased showed no signs of ever being installed, the lever and cable were of good quality. Very satisfied with my purchase, and the sale price was fantastic. Fast shipping as well!
Send an email with the service date we agree to. What I heard and what was in your computer didn’t match up
Easy to deal with
Like the Yeti line and the selection.
Staff is excellent, not pretentious like other bike shops.
good diversity and knowledgeable staff
Excellent advice and service, great value, speedy delivery -- couldn't be happier with my new bike from Sweet Pete's!
Good quality, exceptional service and fast delivery. Thank you!
It's my first time to order from Sweet Pete's and the Giro helmet I ordered is just perfect. There was a problem regarding the delivery (problem with courier) and I really appreciate this store's staff for touching base with me about it. Thanks guys!
Happy that I was able to make an online purchase as a guest.
Glad that I could call and speak to a live person in e-commerce dept.
Happy that the store price matched an item.
Happy that both my items were available and met the free shipping requirement.
Impressed that I placed my ordered on Wednesday evening and just received it at my door in Stouffville by lunchtime on Friday.
Brent! That is all. JK - you guys have a great selection and very friendly employees. I'm glad you're down the street from where I live, and your store is growing with the expansion.
Looking forward to getting into my road bike journey and visiting you as things come up!
Great selection of quality items. Efficient shipping with tracking.
Great product range and really appreciated the heads up that some products I ordered would be delayed with option to cancel / change order. Recieved it all today and couldn't be happier!
Great service and promt responses as well as fast shipping.
Great staff and selection and prices
The whole experience was really smooth and so was my ride afterwards.
I shifted to a different neighborhood and got a tune-up last year at a shop nearby and I can confidently say that this experience and quality of work was far superior.
Thanks guys!