based on 6783 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great selection of quality products shipped to your door in a timely fashion.
Always friendly and helpful! Great customer service
You didn’t, no problem
Expert advice. Quick and good repairs and tune ups. I love my bike.
It doesn't feel like much tuning happened during the tune-up. My gears still shift clunkily and the brakes squeak. I've had tune-ups from this shop where it felt like the bike was brand new after, but the last couple have been sub-par. I feel like maybe the direction the shop is going towards only wanting to sell and service high end bikes and that is fine but I wish I didn't waste my time and money bringing my bike (that I bought new a year ago from your store) in for service that amounts to a total nothing burger.
great variety range of of bikes, accessories and apparel.
I like the friendly and knowledgeable staff. In my experience when I use my bike after a Sweet Pete”s sevice everything works!
Great service!
Knowledgeable and thoughtful staff, generally good selection of products.
Very well done; easy to order, fast, good communication and delevery as per schedule
Professionalism and quality
Friendly, helpful staff and good products
Friendly advice. Good prices.
Product arrived from the warehouse in good time. Communication was excellent. Price was fair.
Ordering online is simple enough and the pick up and communication is simple with no issues.
You are Sensible
Fast, friendly, efficient & reasonably priced!
A wide variety of products, quick shipping and reasonable price
Excellent customer service
10/10 with all elements of this LBS.
Service staff went out of their way to explain issues with my bike and they found a critical safety issue that was covered by a warranty. Staff were also non-judgemental (not my experience elsewhere).
The service manager - through a series of prompt emails - helped me with the dealer and I ended up with a nice discount on a new ride.
Front-end staff were top notch setting me up with a test ride.
Thanks all.
so expensive! but, you get what you pay for <3
Great price! Shipped quickly, no problems
Knowledgeable, trustworthy staff, fair prices
Great shop and great customer service!
Very fast service, friendly too
Great price and variety.
Friendly and efficient. Expert knowledge! Thanks.
One of the few LBS left standing.
Fast shipping, easy to use website.
Wide variety of parts available. Fast delivery.