based on 6894 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable and eager to help
Great knowledgeable and friendly staff made sure everything was to our needs. Sorry can’t remember all the names, Mitchell was very helpful when we purchased the bikes and Tuvi made sure we got exactly what we needed when we picked up the bikes. Great bike shop and definiTell makes me feel part of the community.
Hard-to-find products, clear communication, fast shipping. A great experience all around!
I ordered a bike tire. When they received it it was deficient so they ordered a new one and let me know about the delay. Very thoughtful and transparent.
Staff is always very helpful and always goes to extra mile to help clients.
They give very useful advice and they are very knowmedgeable
Great product selection, quality service, knowledgeable and friendly staff.
Your employee knew what I was talking about and made sure I had the right parts before ordering on line.
I had two bikes tuned up and was very happy with the pick up and drop of service. The break down of what was serviced on both bikes was very detailed and relatively easy to understand.
Thank you Brent for picking up and dropping off my bikes, and helping explain to me a couple of things I wasn't sure about. LOVE the pick up/drop off service!!
Over all I'm super happy with the services Sweet Pete's has provided, not just this year but in years past.
Thank you!!
First name removed
I had a nice, patient, low pressure experience with one of your staff who helped me select a new set of tires for the season. Very pleasant, would definitely recommend. Thanks!
Attentive, available, offered solutions and options
Excellent service!
Above and beyond helpful!
Great shop. Excellent customer service and impressive selection of cycling gear
Pricing and fastest delivery time ever!
Friendly knowledgeable staff, do very good work, highly recommend.
Great staff, excellent service.
Good selection
Staff knew exactly what my needs were and pointed me in the right direction!
Friendly stuff, nice store
Their customer service was very friendly. The order I placed came in before the timeframe they initially indicated so that was very pleased.
Great service, friendly folks.
Great personal service
Your staff are great, you accepted a return, no problem when an item did not work out and your selection of bikes and related items is excellent! I recently did a 5 week bike maintenance course there - it was really really good - thanks to Shawn!!
First name removed
Excellent service and advice.
Mitch was amazing!! Found us the bike I wanted and then all the accessories I would need. He’s really knowledgeable and another gentleman there also helped put a bell, cup holder and basket on my new bike. We’d come back! Thank you so much
Friendly knowledgeable staff with no attitude. All the thumbs up!
Customer service is top notch. Their staff is extremely knowledgable. They also have large inventory.
Will certainly recommend and I do!
No reservations about recommending sweet pete's, provided that person asking is not looking for a brand that they don't carry.
I ordered an item from trekbikes.com, which i had the option to pick up from sweet pete's for free vs paying $15 extra to ship to my home. While opening the item, i noticed that it had been shipped to sweet pete's by courier. i live not far from the shop, and if trekbikes can ship there for free, they could just as well ship to my home. just annoyed by how big bike companies play games with customers.
Good pricing, fast delivery