based on 6781 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Local friendly people providing great service with a smile. Fast turnaround and always ready to help
Well knowledgeable.
Excellent service and prices staff is always accommodating!
I had the pleasure of dealing with the owner Pete. He was extremely helpful and i very much enjoyed speaking with him. He put our 2 helmets aside and I picked them up with no incident. Thanks so much!
Good service. Accommodating. Cares about staff and customer safety. Thanks for wearing masks and for reinforcing guidelines to keep people safe!
Great service by John Fornasier. Took the time to call me on a Friday at 9pm after store hours to talk to me about a bike rack where I wanted to see if there was another suitable option to better meet my needs.
Know your stuff, fair to deal with, make the extra effort to try to solve the problem
Great products, at fair prices.
Rob West did a great job in helping me pick the right bikes for my family, and than delivering
them to my house.
You had what I was looking for and shipped it to me free so a good experience overall.
Nice friendly staff
Very fast response times very helpful
I had a question about buying a simple set of tire levers. Mitchell Goodman was super helpful with that.
Great communication, friendly service, timely (and free!) delivery.
Friendly, good products. No complaints.
Accommodating service during trying times. Knowledgeable staff
Great selection and service. It's a little tricky right now with the COVID but...what can you do. I miss getting properly fitted for a bike but, we're working through it.
Tune up service was quick and well done.
Staff is friendly and helpful.
Clear reliable communication, quality of the work.
Most knowledgable staff committed to ensuring we get the right bikes in our budget range. They go out of their way to provide the best value, advice and service. Got shop with great people.
Great shop. I felt the covid preparations were good. Brent who answered my questions and got my order ready was very helpful and friendly.
Excellent experience.
I had my bike serviced there once before and the results have been excellent.
Very friendly staff and a wide range of products.
Sweet Pete’s is the best bike shop in the city. Great service and great people.
I've been coming to SweeetPete's regularly for several years now, and love your store. Super staff, great bikes and services, and normally fair prices.
Currently my family and I own 3 bikes from your location. On May 25 I brought 2 of them in for tuneups.
I'm fine with the ~$200 charge for the Liv Alight's tuneup, but have to say that ~$550 for the Trek Dual Sport was way too much given that the bike isn't worth a lot more than that new, so unfortunately I'm not left with a good feeling from that transaction.
Different (more fulsome) advice to me during the conversation after it was clear that more than $200 of work was needed would have led me to scale things back (e.g. $350 max.) or even cancel the tuneup to the extent possible at that point and put the money toward purchase of a new bike.
Cant rate you until the product actually arrives.
Sweet Pete's went above and beyond to track down the product I needed to keep cycling.
Honest communication, if there is an issue you resolve it.
Friendly and prompt service at a good rate. Happy to support and super local!
You seem to have a great selection of most things I would need to never miss a ride! Thank you!
Reliable , personable and continuity of staff