based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brent is awesome. Knowledgeable, helpful and patient.
The product I ordered wasn’t actually in stock so that was disappointing.
You carry quality products from companies like Arkel and Bontrager and you have some great sales. Most of my purchases are from your store and when I am in need of cycling gear, your store is the first one I go to.
Friendly and timely
Great service and great support!
Brent was awesome.
Able to buy online and had great home delivery expeirenxe
Very professional service!
Good selection, good prices and fast service
Pretty good
Great service. Very friendly. Tha ks I'm living my new bike!
Fast
Knowledgeable
Wide range
3 weeks delay for an object I ordered and the info don’t appear on the website.... I have to ask to know why I didn’t have any news/tracking after 1 week
As always amazing service despite these abnormal times, fast friendly and efficient.
helpful attentive service
Very quick and kind staff. Did have to wait around a month for an appointment which is kind of disappointing
Personable, reliable service and broad range of products for sale .
Very efficient for online orders and curbside pickup
Variety and timely
Great website, great price, fast delivery. Couldn’t have asked for more!
I placed my order on may 11th/21 I still waiting to receive my order. It is just taking longer than I expected.
The staff are eager to meet my concerns and allay my anxieties. The repairs are competently and efficiently done. The pressures at this time must be incredible.
The ordering process was very simple, and I would highly recommend this to any family or friend. They had everything I needed in stock, and when they didn’t they replaced it with a discounted comparable item. Super quick, friendly, amazing service!
Good selection snd easy pick up during Covid
Great products that you stand behind. I appreciate that I can order from Victoria and get great service.
I like the fact that they sell top of the line real cycling sportswear and has it in stock to boot! The customer service was very thoughtful to email that due to CoVID that items may take longer to ship.
When asking questions, responses came by email immediately, and politely with true answers!
Excellent customer service hands down!
Exactly what I needed delivered in a timely fashion.
Thanks so much.
When I emailed a question about a product and return policy, I got a friendly response. Product was shipped quickly
Postage is too high if you just want to get something small.
Service and work is excellent. Tune-up price seems a little high. Would recommend to anyone but some might not be able to afford.