based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your staff are fantastic.
Ordered a BB and in this crazy time I expected to wait a while. Had it in 48hrs!
It was very easy to order and i got First name removed order as i ordered it. Your price is very reasonable and the product that i needed was only available through your shop.
Very happy to find it.
sale help great
product was ok
accurate description, fast deliver
Honest, good prices, knowledgeable, trustworthy
Website is easy to use
and you’ve had the parts I’ve been looking for every time - I have many shops much closer to me but they aren’t as easy to work with (online)
Helpful staff and a nice selection. Only one thing made me sad, that incredible SP Deadhead logo is only available on a racing jersey, and that would just look weird on my stretched chopper... otherwise awesome haha!
The man we talked to was so knowledgeable, honest, kind and relatable - excellent service, so smart. Loved it.
Service is always good and usually very quick. The advice I got on the tires to put on my bike when I needed a replacement was very good. New tires are great and I’m very pleased.
New cyclist with minimal knowledge with many questions. Rob was patient and took time to explain things. No pushing or upselling.
Walked out with a couple of items I was looking for and now have a recommended bike in mind for future purchase.
I felt very welcome and will be returning to visit again.
Thank you.
Service is top notch.
Personal service with options was appreciated for making payment for gift.
Excellent service. Very friendly and helpful.
Great deals and return policy!
Great job!!!
My only complaint is that when I went to pick up my bike one of the things I requested to be done wasn't because it turned out they didn't have the part in the right colour. Since I'd been asked, prior to taking my bike in, what my colour preference was and had given it, I was disappointed when it wasn't available. and I hadn't been told in advance that that was the case.
Very fast and informative replies to emails. Very good at recommending suitable options. Very smooth online transaction. Fast delivery. Customer service has been excellent. Thank you all!!
Excellent customer service and advice.
Solid advice. Fast and high quality repairs.
laid back but knowledgable
Excellent service from the staff. I live in south Etobicoke now but still come back to Sweet Pete's because of the service.
Please make delivery of new bikes within reasonable time.
Friendly, knowledgeable , fast and reasonably priced.
Great service
fast, efficient, intelligent & friendly
Friendly, knowledgeable, professional and prompt.
Variety of products available for purchase!
Great product and service, always.
The product was perfect fast shipping was very pleased will buy again fore sure