based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great products and amazing customer support!
Staff are very helpful
Great products, great service, great store.
Thanks
Knowledgeable staff
Product and service are amazing!
My son Matt is very happy with your services and products. This is why we sent him (or you actually sent) a gift certificate to your store.
Merry Christmas, and thanks to the gentleman who directed me to the correct site to order the certificate.
Blessings
Name removed
Well stocked store, technically knowledgeable staff, good website.
Excellent personalized service when I made an online order. I was very happy and impressed. My daughter lives in Toronto and says Sweet Pete’s is the best bike shop ever😊
Good quality and reasonable prices.
I recieved my bike on Saturday, everyone at both stores was extremely friendly and had so much knowledge. Definitely would reccomend Sweet Petes to anyone looking at getting a bike.
When I put my fork in for service I was told I would receive a text message when it was ready I never got the text and then it took 2 days for the service department to reply letting me know that it was ready for pickup
Also I would appreciate a small description of all the work that was done to my suspension fork, it would alleviate at least in a perceived way the hefty price charged for service even after I supplied the seal kit
Fantastic customer service. Brent helped me massively.
Well Informed and friendly staff
Reasonable and good range of prices
Large selection of accessories and staff able to provide comment on benefits of different choices
Good location
Good online website and good service.
Fantastic interaction with staff online and over the phone. John was extremely accommodating and he paid great attention to details that help to make the online shopping experience as smooth as possible.
Would definitely recommend.
All good, my friends - loyal customer since 200s!
Great to shop local. Nice staff
Fast and personable
I bought a Bike from Sweet Pete’s in 2019 and I’ve been sending requests for quotes for a package on a number of accessories that are hard to stock (Benno attachments) and I don’t think I’ve had 1 response.
I think the shop and people are amazing, and I do recommend sweet Pete’s in general. But I have felt ignored when it comes to the post-purchase and experience.
Awesome bike, great service and communication regarding the delivery. Thank you!
Not sure yet..... have not used it.
Quick response. Thank you
Fast shipping
Great service!
Bought a bike and various accessories and their service is excellent. Very quick delivery as well
Awesome brands and deals and quick delivery!
Thank you for the speedy shipment of our matching Spurcycle bells. We’re looking forward to ringing in the New Year😀
Knowledgeable, helpful staff, honest feedback and recommendations
They advised me right away of stock the was unavailable and shipped out my goods asap
staff are knowledgable, and the shop is local.