based on 6787 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good service for my online purchase -- happy to support my neighborhood bike store.
They are great.
Congratulations for your support.
Name removed
I can always find what I need and prices are affordable - super helpful staff too!
Friendly, helpful, and unobtrusive service. Great experience.
Shipping happened quickly & the products arrived in a timely manner.
Great product selection! Fantastic customer service!!!!
Brent was great to deal with and the shop had my bike assembled and ready to go on time. It was a nice touch to have the shop register my bike with Trek before I even left the shop.
Friendly and quick response time
Website very user-friendly with quick shipping.
Everything!
high quality products and knowledgeable, friendly and respectful staff.
Friendly relaxed
Excellent service (James, John)
I wish I lived in Ontario!
Great personal, responsive service.
Very fast shipping. No hassles. Very pleased with the customer service.
Knowledgeable and friendly staff and fast service
Knowledgeable and friendly staff
Friendly helpful informed staff and good work. Staff make me feel welcome and that my business is valued.
Appreciate your recommendation when asked of the right bike model for beginners that suits the customers budget.
Honest and quick service with good feedback.
Great customer service
You had what I needed
Extremely quick delivery
Well it’s been raining then snowing since I left you yesterday so I will h as be to get back to you on what I liked
Great staff. Excellent service.
Mot being able to connect to store over phone makes it difficult to get info in timely fashion.
I have been on the look for specific Axiom panniers for months and only found them through Sweet Pete’s.
The delivery was very fast.
In the shop, James was kind and took time to help me attach and adjust my new panniers. He was patient and available.
Wider selection of women’s cycling brands
Is this for real? I made one online order consisting of 3 items. . Highly satisfied with my purchase, but, it’s only one experience. There’s nothing that could have been improved. All good, but, I can’t give you a score of 10 in terms of recommending you based on one interaction.
Great service. Quick and thoughtful responses on all my questions helped narrow down to the perfect bike for me.